Venue Representative

New Belgium Brewing • Kalamazoo, MI

1d • Hybrid

About The Position

Event staff assist with creating an inviting atmosphere by greeting customers and monitoring spaces to maintain safe, clean, and a positive environment.

Requirements

• Previous customer service experience preferred
• Must be 18 years of age or older
• Prior experience verifying ID’s
• TIPs certification
• Ability to control crowds and handle unforeseen situations with a customer first focus
• Strong interpersonal, and oral communication skills and comfortable addressing diverse groups
• Should have strong work ethic and willingness to support other departments as needed

Responsibilities

• Greets customers in a timely and friendly manner
• Remains up to date on all valid forms of ID, rules, & exceptions
• Checks and verifies customers identification
• Understands and enforces company policies
• Assists in security-like duties (crowd control, assisting bands, patrolling grounds)
• Helps Hospitality staff close down at end of night
• Assists with facility needs to ensure a clean and safe environment
• Other duties as assigned

Benefits

• Medical & Dental Insurance (options available for dependents)
• Basic Term Life and AD&D Insurance
• Short Term Disability Insurance
• Flexible Spending Account
• Employee Assistance Program
• PTO
• 401k Match
• Paid Caregiver Leave
• Profit Sharing

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed