Venue Administrator
About The Position
The Rec Room is a revolutionary new entertainment concept featuring a wide range of entertainment options including state-of-the-art simulation games, redemption gaming for prizes, recreational games like bowling, billiards, shuffleboard, and ping pong. It also includes an auditorium-style venue for live entertainment, a theatre-sized screen for viewing events, and an upscale casual dining environment with an open kitchen and a contemporary menu. A large center bar area with a stage and digital displays serves as a gathering spot. The Rec Room integrates a cutting-edge interactive technology platform to enhance the entertainment experience. Cineplex Entertainment is recruiting for the position of Venue Administrator to provide administrative support to ensure the operations of The Rec Room, allowing the opportunity to observe and contribute to the full cycle of venue operations in an administrative capacity.
Requirements
- 2-3 years’ experience in a professional or commercial environment in an administrative role
- Commitment to a team approach.
- High attention to detail and excellent time management skills.
- Ability to work under pressure and meet tight deadlines.
- Has a general sense of urgency and initiative.
- Excellent written and verbal communication skills.
- Ability to foster strong client relationships.
- Highly organized.
- Strong Microsoft office skills required.
Responsibilities
- Support personnel administration including the inputting of new hires, creation of swipe cards and organizing files as required.
- Assist with venue paperwork and filing, orientation materials and communication.
- Assist management in dealing with inquiries, and seeking appropriate solutions.
- Collaborate with other venue staff and management to ensure that venue needs are properly attended to in a timely manner.
- Support inventory management of venue supplies and administrative tools.
- Oversee the management and routing of customer questions and phone calls related to the venue.
- Attend required meetings while taking, consolidating and distributing minutes.
- Receive and record guests' reservations and assign tables.
- Attend to customer complaints satisfactorily.
- Report any suspicious packages or parcels to management without delay.
- Support the location with cash administration as required.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
