Venue Housekeeping Manager
About The Position
Who are we? Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network. As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information, visit http://www.livenationentertainment.com/. Who are you? Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other. That’s why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So, join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans. The Role: The Cleaning/ Maintenance Services Manager is responsible for the overall management of all cleaning functions in the venue to ensure a clean, safe, and orderly experience for the guest.
Requirements
- High School Diploma or equivalent
- Familiar with Microsoft Office Suite
- Attention to detail, quality and accuracy
- Cash handling skills
- Strong relationship building and communication skills
- Ability to work independently
- Excellent verbal and written communication skills
- Position requires constant walking, climbing stairs, lifting and carrying 50 lbs+ and occasional sitting.
Responsibilities
- Interviews, selects, trains, supervises, counsels and disciplines cleaning service staff to ensure maximum guest satisfaction. Organizes and conducts meetings and communicates pertinent information to the staff.
- Schedules and directs staff in their work assignments
- Conducts pre-event inspections of all venue areas, prior to opening to ensure cleanliness of areas
- Ensures and makes arrangements to repair and/or replacement of used damaged equipment.
- Purchases, re-orders and maintains adequate supplies and inventory of cleaning products
- Any other task as assigned by the Operations Manager
- Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
- Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.
- Work with scheduling payroll administrator to ensure that all staffing needs are met
- Budget appropriately for each show's needs while working to reach the overall operating per/head goal
Benefits
- generous vacation
- healthcare
- retirement benefits
- student loan repayment
- tuition reimbursement
- six months of paid caregiver leave for new parents including fostering
- perks like Roadie Babies helping new parents care for their babies on work trips
- access to free live events through our exclusive employee ticketing program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
