Venus Host

Combined Caterers, Inc.•Raleigh, NC

3d•$23 - $25•Onsite

About The Position

The Venue Host serves as the primary on-site day-of representative for our event venues, ensuring each property is guest-ready, welcoming, and operating smoothly throughout every event. This role is responsible for opening and closing venue spaces, preparing event areas, supporting clients and vendor partners day-of, monitoring the property during events, and restoring the venue to company standards afterward. This position requires exceptional attention to detail, strong customer service skills, the ability to work independently, and a proactive approach to problem solving.

Requirements

Excellent customer service and hospitality skills.
Strong organizational skills with exceptional attention to detail.
Ability to work independently while managing multiple priorities.
Comfortable interacting professionally with clients, vendors, and event staff.
Ability to solve problems quickly and remain calm under pressure.
Comfortable using smartphones, tablets, and venue technology for access control and event information.

Nice To Haves

Basic understanding of building operations and facility care is preferred.

Responsibilities

Open and prepare assigned venue(s) prior to events.
Unlock buildings and event spaces and ensure all lighting, climate controls, and building systems are operating properly.
Complete venue walkthroughs to verify cleanliness, organization, and readiness.
Prepare bridal suites, lounges, and guest spaces with stocked amenities and refreshments (as needed)
Inspect restrooms and replenish supplies as needed.
Set exterior signage and ensure parking and guest arrival areas are welcoming.
Perform light housekeeping, sweeping, and general property maintenance to maintain presentation standards.
Review event layouts and verify room setups match event diagrams and client expectations.
Identify and resolve setup discrepancies before guest arrival.
Welcome planners, vendors, and clients upon arrival.
Serve as the on-site venue resource throughout the event.
Answer questions and provide guidance regarding venue operations and policies.
Work with catering teams, rental vendors, DJs, photographers, and planners day-of to help ensure smooth event execution.
Communicate any facility concerns or event issues promptly to leadership.
Monitor venue spaces throughout events to maintain cleanliness and organization.
Restock restroom supplies and empty trash as needed.
Adjust lighting, climate controls, and venue ambiance throughout the event.
Ensure outdoor spaces remain clean, safe, and guest-ready.
Monitor venue policies, including music curfews and property guidelines.
Perform regular property walks to identify maintenance concerns, safety hazards, or guest needs.
Conduct final venue walkthroughs after each event.
Secure buildings, doors, and venue access points.
Inspect the property for damage, lost items, or maintenance needs.
Ensure client belongings are returned to the appropriate party.
Clean and reset venue spaces, restrooms, and suites for the next event (alongside catering staff)
Restock venue supplies and amenities.
Prepare guest welcome items or other event materials for upcoming events.
Report maintenance concerns, inventory needs, and event notes to management.