HOST

MISSION YOGURT INC•Denver, CO

3h•$0 - $19•Onsite

About The Position

Mission Yogurt is seeking a warm, energetic, and dependable Host to join our team at Root Down DIA! The Host is responsible for welcoming guests, managing seating and wait times, and maintaining an organized and efficient front-of-house area. This role supports a smooth guest flow and works closely with the service team to ensure a positive dining experience in a fast-paced environment.

Requirements

Flexible availability, including nights, weekends, and holidays
Delivers superior food and beverage service and maximizes customer satisfaction
Upholds ideals, values, and practices that are the foundation of Mission Yogurt: Loyalty, Innovation, Service, Communication, and Flexibility
Adheres to Mission Yogurt's safety, sanitation, and cleanliness policies and practices
Ensures all operating and quality standards are met
Upholds a professional and ethical style and presentation
Assesses work-related issues in a professional manner and exercises honest, non-biased judgment
Ensures safety and security of both guests and team members

Responsibilities

Interact with incoming and departing guests warmly with genuine intent and eye contact
Use visual cues to seat guests in either bar or dining area, depending on guest preference
Escort guests to assigned dining area
Present menus, inform guests of the server’s name, and other pertinent information such as promotions
Answer phone calls and provide information to callers with professionalism and courtesy
Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests
Tend to the unique needs and requests of guests, and remain observant of guests’ needs throughout their dining experience to ensure high-quality service (example: notice a guest needs a drink refill while seating other guests and ensuring the drink is refilled before returning to the Host station)
Maintain a positive and professional approach with coworkers and customers