Venue Experiences Specialist
About The Position
Join the Venue Experiences team as a Venue Experience Specialist. In this role, you will assist the Venue Experiences Department with monitoring event execution, set-up, and tear down of evening and weekend events across all Seattle Art Museum sites. As SAM heads into its second century, we are boldly reimagining what we can and should be. Our goal is to be a model for the future of museums - a bold, dynamic hub of creativity, belonging, and cultural leadership, shaping the future of art and community. Embracing new ways of engaging communities and seeking innovative partnerships - all while keeping art and community at the center of what we do. This ambitious effort represents a transformative shift and radically redefining how art museums operate. This is a pivotal moment for SAM, and we are seeking great talent to join us on our journey. Working at SAM is not just a job—it's a chance to be part of a vibrant, creative community.
Requirements
- High School diploma or equivalent combination of education and experience
- One year experience in event coordination or related experience
- Working knowledge of events, meeting planning, and catering
- Able to work independently and as part of a team
- Proficient in indirect supervision skills and comfortable making independent decisions
- Able to communicate effectively with colleagues, customers, clients
- Demonstrate respect in both positive and negative situations
- Strong capacity to communicate to large groups
- Attention to detail with strong multi-tasking
- Orientation towards providing superior customer service
- Reliable transportation is required
- Exercise sound, timely judgment and effective decision making in a dynamic environment
- Strong time management and problem-solving skills
- Exercise discretion in maintaining confidentiality of sensitive information
- Proficiency in Microsoft Office Suite and Zoom
- Ability to pass and maintain security background check clearance
Responsibilities
- Monitor event execution, set-up, and tear down of evening and weekend events
- Serve as a liaison between clients, museum staff, and vendors
- Ensure client and vendor compliance with Museum policies and regulations
- Uphold high standards of customer service and satisfaction
- Utilize all available resources to ensure a successful event
- Serve as Manager on Duty for venue experiences across all sites
- Supervise and direct the work of staff providing events services and support
- Monitors events for compliance with event service orders and museum policy
Benefits
- Paid sick time accrued at a rate of 0.0385 per hour worked
- Two guest passes to SAM
- Access to fitness facility
- Access to our Employee Assistance Fund (EAP)
- Tier III AAM membership
- Discounts for SAM memberships
- Discounts for SAM Shop
- Discounts for MARKET
- Access to member rates for ticketed events at SAM
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What This Job Offers
Career Level
Mid Level
Education Level
High school or GED
