Venture Capital Operations Sr. Lead

Salesforce•Indianapolis, IN

2d•$147,400 - $184,200•Hybrid

About The Position

Salesforce is seeking a Venture Capital Operations Sr. Lead to join their growing Startups program, Launchpad. This is a high-impact role focused on building the operational foundation for the program. The position sits at the intersection of strategy, data, and operations, working directly with the Head of Startups and collaborating with the broader Sales Strategy and Launchpad teams. The successful candidate will be responsible for designing, building, and scaling systems, processes, and artifacts that power Launchpad's go-to-market motion. This role requires creating a playbook, connecting various operational aspects like territory planning, forecasting, business plans, and deal tracking, and ensuring consistency across all areas. The role emphasizes operational rigor, strategic curiosity, and embracing AI-native, agent-first ways of working to build efficient and scalable processes. It is ideal for individuals who thrive in ambiguity, enjoy building structure from scratch, and aspire to grow into strategic leadership.

Requirements

5–8 years of experience in Sales Strategy, Sales Operations, Business Operations, Strategy & Operations, or a related field, ideally within enterprise tech or a high-growth environment.
Deep familiarity with Salesforce CRM, including how territories, dashboards, reporting, and data structures connect and interact; understanding of G4G, territory management, and operational planning cycles.
Strong data skills: ability to design and build dashboards, synthesize large datasets into actionable insights, and communicate findings clearly to senior stakeholders.
Advanced analytics experience: Tableau, SQL, or similar strongly preferred.
Exceptional storytelling and communication skills: ability to turn complex operational data into a crisp, executive-ready narrative.
Demonstrated experience building operational processes and SOPs from scratch.
Strong program and project management skills with the ability to manage multiple workstreams across a distributed team.
High tolerance for ambiguity; ability to take directional strategy and translate it into concrete systems and execution plans.
A growth mindset: actively thinking about how operational work ladders up to strategic outcomes and a desire to grow into a strategic leadership role.
Self-starter with strong work ethic and leadership qualities aligned with Salesforce's core values.
AI-curious and tool-forward: defaults to asking 'how can we make this scalable and automated?' before building something manually.

Nice To Haves

Experience at a top-tier consulting firm, investment bank, or in a Sales Strategy/RevOps role at a fast-growing AI-native startup.
Familiarity with the venture capital or startup ecosystem.
Experience building internal enablement materials, training programs, or GTM infrastructure for sales teams.
Degree in Economics, Finance, Business, Computer Science, or a related field from a strong institution.

Responsibilities

Build foundational SOPs, governance frameworks, and operational systems for the Launchpad team.
Own and streamline key operational processes including deal tagging, SDR program process management, territory management, and data workflows.
Track and report on team ACV attainment and target status, partnering with leadership on compensation modeling and performance metrics.
Identify inefficiencies and redesign processes to be scalable, AI-native, and agent-friendly.
Ensure team processes are coherent, with territory maps, forecasting dashboards, business plans, and GTM strategies reflecting a consistent source of truth.
Own the design and maintenance of Launchpad dashboards, including startup portfolio performance, fundraising status, AOV reporting, and pipeline health.
Build and manage a structured data architecture for the startup universe, connecting various data points.
Partner with the Sales Strategy team to align Launchpad dashboards and reporting with the broader G4G planning cycle and Salesforce territory management standards.
Use Salesforce CRM, Tableau, and related tools to produce reporting that drives decisions.
Build and maintain core team artifacts: internal strategy decks, walking packs, first call decks, and business plans.
Translate data and operational insights into compelling narratives for senior leadership and PE/VC partners.
Act as a thought partner to the Head of Startups on operational decisions and broader team strategy.
Support the execution of the annual planning cycle.
Manage and evolve existing SDR program processes.
Partner with the team on data collection, forecasting models, and territory mapping.
Work with the Launchpad team to connect marketing contacts, event data, and startup relationships into a coherent view of the ecosystem.
Build strong working relationships across Sales Strategy, Finance, Marketing, and Operations.