Vendor Specialist, Data Center Facilities Operations

Oracle•Nashville, TN

1d•Onsite

About The Position

The Vendor Specialist supports vendor execution across assigned data center sites, services, or programs, ensuring contracts and scopes of service meet uptime, safety, quality, and operational expectations. The role supports the full vendor lifecycle, including selection support, onboarding, contract implementation, performance tracking, issue management, and compliance follow-up. The position works with Site Operations, Facilities, Engineering, Procurement, Finance, Legal, Compliance, and other partners to resolve vendor issues, review performance, manage vendor risk, and maintain accurate records and reporting. It also supports service transitions, vendor changes, scope expansions, corrective actions, and process improvements. The role reinforces Oracle standards for safety, accountability, communication, and process discipline. Based in Nashville, Tennessee, this position supports mission-critical data center environments. Regular attendance and occasional travel are required for vendor coordination, site engagement, and performance oversight. The role involves frequent walking, standing, and movement through operational and office environments, with occasional visits to industrial or active site areas. Work must be performed safely, with or without reasonable accommodation.

Requirements

3–5+ years of experience in vendor management, supplier management, contract administration, operations coordination, procurement support, facilities support, or related roles.
Experience managing or supporting critical vendors in data centers, facilities, construction, utilities, manufacturing, logistics, telecom, or other regulated or uptime-sensitive environments.
Strong contract and commercial awareness, including the ability to navigate service issues, performance expectations, and vendor accountability.
Working knowledge of safety, compliance, and risk-management practices in operational environments.
Confident negotiation and conflict-resolution skills, with strong stakeholder presence.
Data-driven approach to performance tracking, reporting, and issue management.
Strong organizational skills and ability to manage multiple vendors, priorities, and follow-up actions simultaneously.
Strong written and verbal communication skills across operational, commercial, and cross-functional teams.
Ability to identify issues early, drive accountability, and support practical resolution paths.
Strong judgment in balancing service continuity, contractual obligations, safety, and operational urgency.
Proficiency with contract management, vendor tracking, reporting, or enterprise workflow systems.
Regular attendance and occasional travel are required.
Ability to frequently walk, stand, and move through operational and office environments, with occasional visits to industrial or active site areas; tasks must be performed safely, with or without reasonable accommodation.

Nice To Haves

Bachelor’s degree in Supply Chain, Business, Operations, Facilities, Procurement, or a related field; equivalent experience is also valued.
Experience in mission-critical environments such as data centers, utilities, industrial operations, healthcare, telecom, or large-scale facilities.
Familiarity with supplier performance management, supplier strategy, benchmarking, cost reduction techniques, or structured vendor governance models.
Experience supporting vendor audits, compliance reviews, safety documentation, insurance tracking, or contract renewals.
Knowledge of procurement systems, contract lifecycle tools, reporting dashboards, ticketing systems, or workflow platforms.
Exposure to facilities operations, maintenance services, commissioning, construction support, or technical service vendors.
Supply chain, procurement, contract management, or vendor management certifications.

Responsibilities

Own vendor execution activities across assigned sites, services, or programs, ensuring contracts and service scopes align with uptime, safety, quality, and operational expectations.
Support vendor lifecycle activities, including selection support, onboarding, contract implementation, performance tracking, issue management, and compliance follow-up.
Track vendor performance against SLAs, KPIs, quality standards, safety requirements, and delivery commitments; drive corrective actions and escalate recurring or systemic issues.
Coordinate with Site Operations, Facilities, Engineering, Procurement, Finance, Legal, Compliance, and other business partners to resolve vendor-related issues.
Lead or support vendor performance reviews and provide data-backed reporting to site, regional, or functional stakeholders.
Support vendor risk assessments and business continuity planning for critical service providers, including escalation support and contingency planning where appropriate.
Ensure vendor documentation, records, contracts, insurance, certifications, compliance artifacts, and other required materials are complete and current.
Identify performance gaps, execution risks, commercial concerns, and process inefficiencies, and drive improvements to vendor reliability and service consistency.
Support service transitions, vendor changes, scope expansions, and performance interventions with internal stakeholders.
Maintain systems, trackers, and reporting related to vendor performance, compliance status, contract requirements, and operational issues.
Reinforce Oracle standards for safety, accountability, communication, and process discipline across vendor interactions.

Benefits

Medical, dental, and vision insurance, including expert medical opinion.
Short-term and long-term disability.
Life insurance and AD&D.
Supplemental life insurance for employees, spouses, and children.
Health care and dependent care Flexible Spending Accounts.
Pre-tax commuter and parking benefits.
401(k) Savings and Investment Plan with company match.
Flexible or accrued vacation, depending on employee eligibility and position.
11 paid holidays.
Paid sick leave.
Paid parental leave.
Adoption assistance.
Employee Stock Purchase Plan.
Financial planning and group legal benefits.
Voluntary benefits including auto, homeowner, and pet insurance.
May be eligible for bonus and equity.
Internal mobility, role-based technical training, and development opportunities.