Vendor Specialist, Data Center Facilities Operations

Oracle•Nashville, TN

2d•$102,300 - $209,500•Onsite

About The Position

The Vendor Specialist supports vendor execution across assigned data center sites, services, or programs, ensuring contracts and service scopes meet uptime, safety, quality, and operational expectations. The role supports the vendor lifecycle from selection and onboarding through implementation, performance tracking, issue management, and compliance follow-up. It monitors vendor performance against service levels, KPIs, quality and safety requirements, and delivery commitments, and drives corrective action or escalation when needed. The specialist coordinates with Site Operations, Facilities, Engineering, Procurement, Finance, Legal, Compliance, and other partners to resolve vendor issues. The role also supports performance reviews, risk assessments, business continuity planning, vendor transitions, and improvements to reliability and service consistency. It maintains accurate vendor records, contract and compliance documentation, systems, trackers, and reporting, while reinforcing Oracle standards for safety, accountability, communication, and process discipline. The role is based in Nashville, Tennessee, and supports mission-critical data center environments. Regular attendance and occasional travel are required for vendor coordination, site engagement, and performance oversight. Work involves frequent walking, standing, and moving through operational and office environments, with occasional visits to industrial or active site areas. Oracle describes opportunities for internal mobility, role-based technical training, and career development.

Requirements

3–5+ years of experience in vendor management, supplier management, contract administration, operations coordination, procurement support, facilities support, or a related role.
Experience managing or supporting critical vendors in data centers, facilities, construction, utilities, manufacturing, logistics, telecom, or another regulated or uptime-sensitive environment.
Strong contract and commercial awareness, including confidence navigating service issues, performance expectations, and vendor accountability.
Working knowledge of safety, compliance, and risk-management practices in operational environments.
Confident negotiation and conflict-resolution skills and strong stakeholder presence.
Data-driven approach to performance tracking, reporting, and issue management.
Strong organizational skills and ability to manage multiple vendors, priorities, and follow-up actions simultaneously.
Strong written and verbal communication skills across operational, commercial, and cross-functional teams.
Ability to identify issues early, drive accountability, and support practical resolution paths.
Sound judgment in balancing service continuity, contractual obligations, safety, and operational urgency.
Proficiency with contract management, vendor tracking, reporting, or enterprise workflow systems.
Ability to frequently walk, stand, and move through operational and office environments, and occasionally visit industrial or active site areas; tasks must be performed safely, with or without reasonable accommodation.
Regular attendance and occasional travel are required.

Nice To Haves

Bachelor’s degree in Supply Chain, Business, Operations, Facilities, Procurement, or a related field; equivalent experience is also valued.
Experience in mission-critical environments such as data centers, utilities, industrial operations, healthcare, telecom, or large-scale facilities.
Familiarity with supplier performance management, supplier strategy, benchmarking, cost reduction techniques, or structured vendor governance models.
Experience supporting vendor audits, compliance reviews, safety documentation, insurance tracking, or contract renewals.
Knowledge of procurement systems, contract lifecycle tools, reporting dashboards, ticketing systems, or workflow platforms.
Exposure to facilities operations, maintenance services, commissioning, construction support, or technical service vendors.
Supply chain, procurement, contract management, or vendor management certifications.

Responsibilities

Own vendor execution activities across assigned sites, services, or programs, ensuring contracts and service scopes align with uptime, safety, quality, and operational expectations.
Support vendor lifecycle activities, including selection support, onboarding, contract implementation, performance tracking, issue management, and compliance follow-up.
Track vendor performance against SLAs, KPIs, quality standards, safety requirements, and delivery commitments; drive corrective actions and escalate recurring or systemic issues.
Coordinate with Site Operations, Facilities, Engineering, Procurement, Finance, Legal, Compliance, and other partners to resolve vendor-related issues.
Lead or support vendor performance reviews and provide data-backed reporting to site, regional, or functional stakeholders.
Support vendor risk assessments and business continuity planning for critical service providers, including escalation and contingency planning where appropriate.
Help ensure vendor documentation, records, contracts, insurance, certifications, compliance artifacts, and other required materials are complete and current.
Identify performance gaps, execution risks, commercial concerns, and process inefficiencies; drive improvements to vendor reliability and service consistency.
Support service transitions, vendor changes, scope expansions, and performance interventions with internal stakeholders.
Maintain accurate systems, trackers, and reporting related to vendor performance, compliance status, contract requirements, and operational issues.
Reinforce Oracle standards for safety, accountability, communication, and process discipline across vendor interactions.
Attend regularly and travel occasionally to support vendor coordination, site engagement, and performance oversight.