Vendor Specialist

Cleveland Clinic

2d•Hybrid

About The Position

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. As a Vendor Specialist, you will lead the strategic oversight, performance management, and risk governance of third-party suppliers supporting a large and complex healthcare organization. You will manage the full vendor lifecycle, from onboarding and due diligence through ongoing performance and risk management, contract renewal, and offboarding, while partnering with business, clinical, compliance, legal, procurement, information security, and other key stakeholders to ensure supplier strategies align with organizational priorities, regulatory requirements, operational needs, and patient-care objectives. You will provide leadership and subject matter expertise in third-party risk management, vendor governance, and supplier performance, driving accountability, continuous improvement, risk mitigation, and strong supplier relationships within a highly regulated healthcare environment. A caregiver in this position works remotely Monday – Friday from 8:00 a.m. – 5:00 p.m. You must be able to come on-site to Cleveland Clinic Administrative Campus as needed.

Requirements

Bachelor’s degree in Business, Management, Risk Management, Supply Chain, Healthcare Administration, or a related field
Two years of experience in vendor management, supply chain, sourcing, contract administration, operations, finance, or a related analytical or administrative role
Demonstrated knowledge of supply chain management principles and concepts including sourcing, contracting and vendor management.

Nice To Haves

Master’s degree and one year of experience may substitute work experience requirement.
Experience with vendor management, sourcing, or other related experience
Experience in a healthcare or highly regulated environment

Responsibilities

Manage the full vendor lifecycle including onboarding, due diligence, ongoing governance, renewal, and offboarding.
Ensure vendors meet organizational, regulatory, contractual, and compliance requirements throughout the relationship.
Lead and coordinate third-party risk management activities including risk assessments, issue remediation, and ongoing monitoring.
Partner with Compliance, Legal, IT Security, Privacy, Enterprise Risk, and business stakeholders to manage supplier risk.
Establish and manage supplier performance frameworks including KPIs, SLAs, scorecards, and corrective action plans.
Monitor vendor performance trends, escalate issues, and drive continuous improvement initiatives.
Serve as a primary point of contact for vendor governance and supplier relationship management.
Facilitate supplier business reviews and performance discussions and provide recommendations on vendor performance, risk posture, and optimization opportunities.
Support the development and execution of supplier-focused strategies aligned to organizational goals.
Ensure effective communication and coordination between vendors and internal teams by facilitating cross-functional alignment on vendor priorities, risks and opportunities.
Maintain accurate vendor records, documentation, and reporting within vendor management systems.
Contribute to the enhancement of vendor management policies, processes, and governance frameworks.