Vendor Return and Error Specialist

MCNAUGHTON MCKAY GROUPMadison Heights, MI
Onsite

About The Position

The Vendor Return & Error Specialist is responsible for the timely return of OAN, surplus, inactive, non-stock material and processing monthly scrap of 24-month dead stock in their respective portfolio. Work with vendor partners to resolve errors of overages, shortages and damaged product.

Requirements

  • 5+ years’ experience in materials, purchasing and/or logistics environment required
  • 5+ years professional experience considered in lieu of meeting the educational requirement.
  • Proven skills in organization, math and ability to analyze data.
  • Advanced PC skills with MS Office products – Excel, Access, Outlook & Word
  • Knowledge of business operating systems (i.e. WebUI)
  • Proven skills in negotiations and inventory control.
  • Proven skills in communication, both written and oral.

Nice To Haves

  • Bachelor’s degree preferred
  • Participate in continuous educational opportunities.

Responsibilities

  • Manages the Vendor Return Schedule (VRS) for their respective portfolio.
  • Reviews all stocking vendors in portfolio at least semi-annually for possible returns
  • Keeps (VRS) up-to-date in the shared purchasing folder for other department employees to view
  • Negotiates with vendors for better or additional returns outside standard vendor allowance
  • Update an item’s family group code when reviewing/attempting a return
  • Coordinates and executes all phases of a vendor return.
  • Process monthly Obsolescence (24 Mo Dead Stock) write-offs provided by Director of Purchasing.
  • Timely processing of Vendor Errors (VE’s) in their portfolio.
  • Following up until resolved.
  • Prompt reply to Accounting on Rockwell VE’s needing to be resolved before monthly check runs
  • Communicates unresolved issues with supervisor and Inventory Optimization Manager
  • Works with the Requirements Planning in identifying inventory that could be moved to other branches.
  • Works with the Requirements Planning in developing and implementing best practices for inventory control and vendor returns.
  • Communicates with Vendor Pricing to get material loaded correctly in the system by sharing pricing changes, or when items need to be superseded or obsoleted.
  • Maintains support with accounting so invoices can be paid, discounts taken and PO’s and PORM’S are closed out.
  • Continuously adds to level of product knowledge through attending product related training classes and seminars.
  • Adhere to the ethical standards of the industry.

Benefits

  • EEO/AA/M/F/Vet/Disability Employer
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service