Vendor Product Manager, re:Cycle Reverse Logistics

Amazon • Greencastle, PA

9d

About The Position

The re:Cycle Reverse Logistics organization offers worldwide cloud computing
providers with a centralized means to disassemble, sort, function test,
in-warranty return, repair/refurbish, erase/wipe, and disposition server and
networking assets that break or are no longer needed in the fleet. The
organization depends on the Operations Integration team to maintain,
continuously improve, and develop new features in their cloud-based warehouse
management, inventory tracking, and sales systems that process and monitor these
assets from arrival to departure across five global facilities, ensuring
reliable and repeatable operational and asset safety, security, traceability,
business value, and productivity are supported through joint systems. The
Operations Integration team is seeking a detail-oriented, security-minded, and
self-driven Vendor Product Manager to support its global operations by
designing, documenting, and delivering secure software integrations that connect
RRL's 3P warehouse management, inventory tracking, and sales systems with
Amazon.com internal systems — and potentially external client systems long-term
— using EDI, API, SNS, and ETL integration patterns. This role will be
responsible for satisfying security, operational, and business requirements by
working between RRL internal teams, 3P software service providers, and Amazon
engineering and security teams to drive strategic integration developments and
continuous improvement. This scope will enable new and improved software
integration capabilities for 400+ global users (and growing). Collaborating with
technical and non-technical stakeholders to understand integration requirements,
preparing comprehensive technical documentation to define solutions, navigating
AppSec security reviews, driving integration initiatives from concept to
production, and maintaining program documentation are all in a day's work for
the Reverse Logistics Vendor Product Manager.

AWS Infrastructure Services owns the design, planning, delivery, and operation
of all AWS global infrastructure. In other words, we’re the people who keep the
cloud running. We support all AWS data centers and all of the servers, storage,
networking, power, and cooling equipment that ensure our customers have
continual access to the innovation they rely on. We work on the most challenging
problems, with thousands of variables impacting the supply chain — and we’re
looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply
chain specialists, security experts, operations managers, and other vital roles.
You’ll collaborate with people across AWS to help us deliver the highest
standards for safety and security while providing seemingly infinite capacity at
the lowest possible cost for our customers. And you’ll experience an inclusive
culture that welcomes bold ideas and empowers you to own to completion.

Requirements

• 4+ years of Software Engineer, Software Developer, or related occupational experience
• Experience demonstrating software engineering skills in a previous intership, work experience, coding competitions, or publications, or experience managing full application stacks from the OS up through custom applications and experience working with REST API based services
• Bachelor's degree in Computer Science, Computer Engineering, Software Engineering, Cybersecurity, or related technical field, or 4+ years of additional related experience in lieu of a degree.

Nice To Haves

• Experience in one or more of the following: application security frameworks, security code reviews, incident response, security infrastructure, penetration testing, mobile security, cloud security, AI security, identity and access controls
• Experience with AWS platforms, services, and design patterns
• Experience working with and managing third party vendors
• Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
• Experience using warehouse management and/or inventory control systems.

Responsibilities

• Coordinating with internal technical and business teams (e.g., AppSec, Software Development, Data Engineering, Operations) to define integration requirements, technical solutions, and implementation success criteria.
• Preparing technical documents (e.g., data flow diagrams, threat models, API schemas) to promote integration concepts through security and business approvals.
• Partnering with 3P software service providers and internal engineering teams to refine, review, and test new integration features, coordinate implementation, and validate changes.
• Designing and executing user acceptance test scenarios for integrations in staging environments, documenting results and holding a high bar for delivery against success criteria before production release.
• Identifying integration failure modes and risk-mitigating for them proactively, ensuring that solutions are resilient and that operational impacts of failures are understood and minimized.
• Supporting code reviews to ensure integrations are built to specification, security standards, and team satisfaction — without writing the code directly.
• Maintaining program and integration documentation to maximize data security, traceability, and business benefits.
• Coordinating recurring meetings with key stakeholders to track status updates, identify risks and barriers, and drive deliverables, ensuring consistent alignment across teams.
• Managing ticket queues, prioritization, and tradeoffs for strategic integration developments.
• Governance over Change Management process for integration-related system changes.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level