Vendor Order Specialist

Centennial Bank•Conway, AR

9d•Onsite

About The Position

The Vendor Order Specialist will serve as point of contact and support for processing vendor orders such as flood determinations, title work, environmental assessments, etc. on behalf of the bank's lending staff. This position will also serve as primary contact for vendors to resolve discrepancies and related issues with orders.

Requirements

Knowledge of a specialized field (however acquired), such as basic accounting, computer, etc.
Equivalent of four years in high school, plus night, trade extension, or correspondence school specialized training, equal to two years of college, plus 12 to 18 months related experience and/or training, or equivalent combination of education and experience.
Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs.
Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats.
Intermediate: Alphanumeric Data Entry, Word Processing/Typing
Basic: 10-Key, Payroll Systems
Must possess a demonstrated ability to navigate various software
Must possess strong communication skills and good documentation/organizational skills
Ability to work effectively in a team environment as well as accomplish work assignments under minimal supervision and sometimes tight schedules
Six months of demonstrated lending experience required
Excellent customer service skills and a minimum of one year banking experience
Experience with Microsoft Office suite such as Word, Excel, and Outlook a must
Applicant should have experience servicing customer needs in an often fast-paced environment

Responsibilities

Place orders for flood determinations, title work, surveys, environmental assessments and other items as necessary to facilitate loan documentation and closings.
Provide status updates and additional information to the lending staff for all orders that have been placed.
Receive the documentation for orders and supply confirmation to the lending staff as necessary.
Responsible for uploading images of the documentation to bank's document management software.
Identifies lending staff needs and takes appropriate action to resolve problems and/or issues in the order process.
Responsible for professional written and verbal communication and correspondence on behalf of the bank.
Serves as a back-up for other areas of the department as time allows.
Completes required BSA/AML training and other compliance training as assigned.
The ability to work in a constant state of alertness and in a safe manner.
Perform any other related duties as required or assigned.