Vendor Integrations Specialist

O.C. Tanner•Salt Lake City, UT

2d•Hybrid

About The Position

The Vendor Integrations Specialist will partner with IT and Purchasing teams to focus on the day-to-day data interchange between O.C. Tanner and our suppliers. This role will monitor the EDI/API/SFTP and SAP systems and provide support for error resolution as well as lead integrations with new suppliers.

Requirements

Bachelor's Degree in information systems or equivalent work experience required
3-5 years’ experience in e-commerce operations, integrations, or supply chain operations
Experience with different data structures - ANSI X12 EDI, EDIFACT, SAP IDOC, Positional and Delimited, SOAP and REST API.
Competent understanding of SAP ECC 6 ERP
Ability to identify, analyze, and interpret trends in complex data
Excellent verbal and written communication skills
Great team player
Demonstrate a strong sense of integrity, self-motivation, and the ability to work independently while maintaining a high level of accountability
Continuous improvement mindset

Nice To Haves

Experience with solutions provided through Open Text a plus
Experience with CPI a plus

Responsibilities

Oversee all new EDI and SFTP integrations
Resolve technical issues related to existing API/SFTP/EDI integrations
Collaborate with purchasing and accounting as needed to ensure timely and accurate integration completion and error resolution.
Strategize with internal partners on best practices to develop world class data exchange methodology.
Monitor connection and translation failures and manage corresponding system notifications.
Provide analysis and support to both internal and external customers using EDI/API/SFTP related technology (i.e., electronic exchange of data including purchase orders, ASNs, invoices, order acknowledgments, product catalogs and inventory files).
Lead, coordinate, and administer key process improvements for EDI/API/SFTP integrations and SAP ECC 6 ERP.
Participate in design and review of new applications and integration strategies of interchange systems.
Respond to inquiries relating to data exchange from providers and internal departments.
Liaison between accounting/purchasing (domestic and international) and IT for all automated supplier connections globally. This includes US, Canada, Tanner Europe, Australia, India and all local solutions.
Explain to each new or existing supplier available integration options and determine which will be used.
Publish and maintain Standard Work documentation detailing options for automated supplier connections, variations in methodologies, supplier specific requirements and error resolution processes.
Train and mentor Purchasing and Accounts Payable teams to understand and speak with suppliers about available data exchange options and requirements and facilitate error resolution.