Vendor Relations Specialist

Carnival CorporationFort Lauderdale, FL
Hybrid

About The Position

One of the best-known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cannot. The Love Boat promises something for everyone. We are looking for an amazing Specialist, Vendor Relations to fill this role, which is based in our Fort Lauderdale office. The Vendor Relations Specialist is responsible for managing and optimizing relationships with internal stakeholders and external vendors to ensure efficient, compliant, and value-driven procurement and vendor management processes. This role leads vendor performance evaluation, contract compliance monitoring, and strategic vendor engagement initiatives. The Specialist drives purchase order accuracy, invoice resolution, vendor account management, and continuous process improvement while ensuring adherence to company policies and industry best practices. This position collaborates closely with finance, legal, operations, and business units to align vendor strategies with organizational objectives and deliver measurable business value. Here is a summary of what Princess is looking for in its Specialist, Vendor Relations. Is this you?

Requirements

  • Bachelor's degree in Business Administration, Supply Chain Management, Finance, or related field required
  • Advanced proficiency in Microsoft Excel, including data analysis and reporting
  • Proficiency in Microsoft Office Suite and collaboration tools
  • 5+ years of progressive experience in vendor management, procurement, supply chain, or finance operations
  • Demonstrated experience managing vendor relationships and conducting performance reviews
  • Proven experience with invoice validation, account reconciliation, and dispute resolution
  • Experience working with enterprise procurement or financial systems (e.g., Oracle, SAP, ServiceNow, Coupa, or similar)
  • Experience developing and implementing process improvements

Responsibilities

  • Builds and maintains strategic relationships with key vendors and internal stakeholders.
  • Leads vendor performance reviews, negotiates service improvements, and ensures clear communication channels for issue escalation and resolution.
  • Oversees the creation, tracking, and optimization of purchase orders. Ensures accuracy, timeliness, and proper documentation while identifying opportunities for process efficiency and cost savings.
  • Leads invoice validation processes, resolves complex discrepancies with Accounts Payable and vendors, performs detailed vendor account reconciliations, and ensures timely and accurate payment processing.
  • Ensures procurement activities comply with company policies and regulatory requirements. Conducts regular audits, maintains comprehensive procurement records, and supports internal and external audit activities.
  • Leads the development and implementation of vendor management best practices, standard operating procedures, and process improvements. Identifies and implements technology solutions to enhance vendor management efficiency.
  • Performs other duties as assigned

Benefits

  • Cruise and Travel Privileges for You and Your Family
  • Health Benefits
  • 401(k)
  • Employee Stock Purchase Plan
  • Training & Professional Development
  • Tuition & Professional Certification Reimbursement
  • Rewards & Incentives
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