Vendor Coordinator

JLL•West Greenwich, RI

1d•Onsite

About The Position

The Vendor Coordinator will work alongside the Vendor Manager to actively coordinate and oversee facility soft & hard services operations including building maintenance, equipment systems, and JLL subcontractor programs. This role requires constant movement throughout the facility, hands-on vendor engagement, and proactive problem-solving to keep operations running smoothly. A hospitality mindset is fundamental to delivering exceptional workplace experiences for our client. We seek candidates who excel in collaborative environments, communicate effectively with diverse stakeholders, manage multiple priorities simultaneously, maintain high standards of accuracy, and adapt quickly to resolve challenges.

Requirements

High School Diploma/GED required.
1-3 years of hands-on experience in facilities management, maintenance, or related field.
Proven ability to thrive in fast-paced environments managing work orders and inventory while staying physically active.

Nice To Haves

Associate or College Degree preferred.
Ability to follow pre-determined SOPs and safety protocols while adapting to dynamic site conditions.
Basic knowledge of warehouse inventory management, SAP, and Microsoft Office.
Strong interpersonal communication skills with ability to engage face-to-face with technicians, vendors, and clients at all organizational levels.
Excellent attention to detail with strong documentation abilities developed through active observation.

Responsibilities

Move throughout the facility daily to coordinate maintenance activities for critical building systems including elevators, roll-up doors, and dock levelers—ensuring work is progressing and standards are met.
Conduct regular site walks to identify and immediately flag unsafe conditions or behaviors, actively promoting safety culture among subcontractors, suppliers, and visitors.
Partner with the EHS team on the ground during incidents, near misses, or investigations, providing hands-on support to resolve vendor-related safety issues.
Be present on-site to ensure vendors meet client contract requirements and compliance standards through direct observation and engagement.
Actively schedule and coordinate maintenance activities while physically attending to critical work alongside area managers, vendor manager, and maintenance planners to ensure timely closure.
Monitor maintenance activities in person to verify regulatory compliance and adherence to SOPs, maintaining JLL standards across all vendor work.
Participate as an active team member in client compliance initiatives, physically verifying that services meet contractual obligations.
Demonstrate technical competency through hands-on involvement in site procedures and facility operations.
Serve as a first responder in Business Continuity Planning activities and emergency situations, taking immediate action when needed.
Build client satisfaction through visible presence and proactive facility management service delivery.
Escort and accompany vendors throughout the facility, providing guidance and ensuring work quality standards.