Vendor Compliance Spec

Starboard Cruise Services•Miami, FL

7d•Onsite

About The Position

The Vendor Compliance Lead / Specialist is responsible for ensuring vendor adherence to company policies, routing guidelines, and operational standards. This role plays a critical part in minimizing operational disruptions, reducing costs, and driving accountability through the execution of the chargeback program, vendor onboardings calls, compliance monitoring, internal training, dispute management, and reporting. The ideal candidate is detail-oriented, analytical, and proactive, with the ability to collaborate cross-functionally and communicate effectively with both internal teams and external vendors.

Requirements

2–5 years of experience
Bachelor’s Degree
Prior experience in Supply Chain, Logistics, Distribution Center operations, or Vendor Compliance
MS Office with advanced proficiency with Excel including the use of pivot tables and formulas focused on data analysis
Strong problem-solving and analytical skills
High level of accuracy and strong attention to detail required
Excellent verbal and written communication, ability to work in fast paced environment
Exercise a high degree of independent judgment in making recommendations and decisions, with limited managerial guidance.
Demonstrates strong problem-solving capabilities and contributes to the development of departmental strategies.

Nice To Haves

Cross-Functional Collaboration
Accountability & Ownership
Process Improvement Mindset
Internal/External Relationship Management

Responsibilities

Review and validate Vendor Compliance infractions across Inbound, Transportation, and Customs to ensure accuracy, completeness, and proper supporting documentation
Process Vendor Compliance chargebacks in Navision, ensuring timely, accurate entry and adherence to established guidelines
Manage vendor disputes by providing clear, well-supported explanations of infractions and associated charges
Lead vendor onboarding and re-onboarding sessions to educate external partners on compliance requirements, routing guidelines, and expectations
Promote Vendor Compliance awareness internally by partnering with cross-functional teams to ensure alignment of policies, procedures, and enforcement standards
Maintain and continuously improve Vendor Compliance manuals, SOPs, and training materials to reflect current processes and requirements
Generate and analyze compliance reports to identify trends, recurring issues, and opportunities for operational improvement
Drive continuous improvement initiatives aimed at enhancing vendor performance and reducing compliance-related costs and inefficiencies
Ensure data integrity and consistency across systems related to Vendor Compliance, chargebacks, and reporting