Vendor Account Manager (Direct Service)

Amerit Fleet Solutions•Remote, KS

9d•$110,000 - $135,000•Hybrid

About The Position

Amerit Fleet Solutions is seeking an experienced Vendor Account Manager to own and develop direct service vendor relationships within a dedicated region. This role is part of the Vendor Management (Direct Service) team and will be the primary point of contact for Amerit's mobile, on-site, and ERS vendor network within their assigned region. The Vendor Account Manager will drive the full vendor lifecycle, including contract execution, labor rate negotiation, invoice and billing accuracy, safety prequalification, and performance accountability, to ensure consistent, safe, and fairly priced service. The ideal candidate will have a strong background in vendor management, procurement, contract negotiation, or fleet operations, with demonstrated experience holding external partners accountable to defined rate, safety, and performance standards. This role requires a business-focused, results-driven mentality with strong communication skills and the ability to manage vendor relationships effectively.

Requirements

3+ years of experience in vendor management, procurement, contract negotiation, or fleet operations.
Experience auditing invoices or billing data for accuracy is highly preferred.
System and data skills to include Outlook, Excel, and PowerPoint.
Strong written and verbal communication skills, with the ability to hold vendors accountable while maintaining a collaborative relationship.
Responsive, resourceful, and comfortable addressing performance or billing issues directly and professionally.
Bias for action, takes initiative.
High ownership, vendor-obsessed, and deadline accountable.
Ability to deep dive into billing and performance data and translate it into vendor negotiation or accountability decisions.

Nice To Haves

Bachelor's degree preferred.
Preferred experience with vendor management systems, safety prequalification platforms, and AI-powered tools (Co-pilot, Claude, Gemini, etc.).

Responsibilities

Manage vendor agreements from execution through renewal for both new and existing vendors in your region, ensuring terms are current, consistent, and enforceable.
Ensure every vendor performing work for Amerit is on a contract (Interim or Standard).
Negotiate standardized labor rates using historical billing and invoice data.
Analyze invoice detail to confirm vendors bill at the correct agreed-upon rate.
Identify and resolve billing discrepancies directly with vendors.
Administer the vendor safety prequalification process for your region, review safety documentation, track non-responsiveness or incomplete qualification, and flag outliers for escalation.
Maintain and apply the Vendor Scorecard to track rate compliance, safety, quality, and responsiveness.
Use scorecard results to drive coaching conversations, corrective action, or vendor network changes.
Serve as the consistent, trusted point of contact for vendor questions, issues, and escalations in your region, building working relationships that keep vendors engaged and willing to partner on rate and process improvements.
Partner with Legal on contract language, risk terms, and dispute resolution.
Report scorecard and vendor performance trends to leadership to inform vendor strategy.

Benefits

Full benefits within 30 days
Medical, dental, vision, prescription drug coverage, life insurance, disability insurance
401(k) match program
Paid vacation, holidays, and sick time
Commitment to your safety through boot and prescription safety glasses reimbursement
Career and learning development with an extensive training program through our Amerit University
Employee referral program, up to $500 bonus
ASE certification program with fee reimbursement and bonus
Employee recognition platform that includes opportunities to redeem points for merchandise
Employee Assistance Program (EAP)
24/7 nurse triage line
Employee discounts on cell phone service and entertainment tickets
Employee resource groups (ERGs) that foster inclusion