Vending Supervisor (State Farm Stadium) -Event Days/Part Time

Craft Culinary Concepts•Glendale, AZ

19h•Onsite

About The Position

The Event-Day Vending Supervisor is a front-line leadership role responsible for overseeing and actively participating in beverage sales throughout the stadium in a fast-paced, high-energy event environment. This position leads, coaches, and supports a team of Event Day Hawkers who engage directly with guests on the concourse and areas where vending can take place based on event, while also serving guests and contributing to sales efforts as needed. The Vending Supervisor ensures exceptional customer service, drives sales performance, and supports efficient and accountable operations throughout each event. The ideal candidate is energetic, customer-focused, and thrives in a dynamic, high-volume atmosphere, with a passion for leading teams and enhancing the fan experience. This is an event-based role, and hours will vary depending on business needs. Please note that hours are not guaranteed. Availability for evenings, weekends, holidays, and large-scale event dates may be requested of you and/or required.

Requirements

Minimum 2 year of high-volume sales, customer service or restaurant experience preferred
Minimum 1 year of management experience preferred
Strong communication and interpersonal skills.
Outgoing, enthusiastic, and self-motivated personality.
Ability to work independently while remaining a team player.
Ability to provide exceptional guest service in a high-energy environment.
Must be dependable, punctual, and professional.
Ability to Adapt to fast-paced event environments
Must be at least 18 years of age.
Valid Maricopa County Food Handler Card required
Valid Arizona Title 4 Alcohol Certification required
High school diploma or equivalent required
Successful completion of background check
Work non-traditional hours including nights, weekends, and holidays

Responsibilities

Walk throughout the concourse to provide front-line coaching and direction to team members.
Promote and upsell products with urgency and full engagement while creating a fun and memorable fan experience.
Provide outstanding customer service by greeting guests, answering questions, and maintaining a friendly, professional attitude.
Provide front-line leadership of Hawkers as assigned.
Maintain product knowledge and communicate promotions to guests.
Coach to and monitor to ensure all beverage products are presented in a clean, organized, and appealing manner.
Model all food safety, alcohol service, and company policies and procedures.
Track and report opportunities for operational improvements and/or efficiencies.
Maintain a positive attitude while working in a fast-paced, high-volume environment.
Work collaboratively with Directors and fellow team members to ensure successful event operations.