Vehicle Service Specialist
About The Position
Henley Companies, the largest franchisee of Valvoline Instant Oil Change, is looking for individuals who want to reach their full potential and enjoy meeting new people and working in a team environment. They offer tools necessary to succeed, welcoming all types of talent regardless of background or experience. Training is provided for services including changing oil, checking/filling vehicle fluids, and inspecting/replacing lights and wipers. The company emphasizes self-made success through their training programs and does not require prior experience. This opportunity is suitable for recent high-school graduates, seasoned professionals seeking a change, veterans transitioning to civilian life, or anyone in between.
Requirements
- Basic computer knowledge/aptitude
- Attention to detail and ability to follow instructions.
- Excellent problem-solving skills
- Strong customer service and communication skills
- Ability to work in a fast-paced environment and handle multiple tasks.
- Able to learn and follow the VIOC SuperPro process for all services.
- Achieve SuperPro certification.
- Must have reliable transportation.
- Able to remove/rotate/lift/reinstall tires for tire rotation service.
- Able to work for extended periods of time with arms above your head when performing services underneath the vehicle on a catwalk.
- Constantly positions self to perform required services under the hood, related to tires, or on catwalk working underneath the vehicle.
- Able to move/transport items up to approximately 50 pounds.
- Able to work with tools to perform duties in tight sometimes hard to reach areas.
- Communicate verbally and receive verbal communication to ensure services are performed accurately, safely and in the proper order.
Nice To Haves
- No experience required
Responsibilities
- Provide exceptional customer service and address any concerns or questions.
- Perform oil changes, filter replacements, and lubrication services for vehicles.
- Inspect vehicles for any potential issues or areas that require attention.
- Conduct basic maintenance tasks such as tire rotations and fluid level checks.
- Keep track of inventory and ensure all supplies are readily available.
- Maintain a clean and organized work environment.
- Follow safety protocols and guidelines to ensure a safe working environment.
Benefits
- Paid on-the-job training
- No late evenings – Most locations close by 7pm
- Competitive pay set at $19.00 per hour
- Earned Wage Access through DailyPay!
- Promoting from within – 95% of upper-level management started out in an entry-level position
- Safety Shoes, Uniforms & Personal Protective Equipment (PPE)
- Tuition Reimbursement
- Employee Discount – 50% off most services for up to 2 vehicles
- Paid vacation and holidays
- Medical, Dental, Vision, and 401(k) Savings plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
