Vehicle Sales Representative - Inside Sales (Remote)
About The Position
This role serves as frontline support for the Inside Sales Vehicle Sales Manager, collaborating across Sales, Marketing, Operations, and Asset Management to ensure a smooth and efficient customer buying experience. It requires a blend of administrative precision and customer engagement, with a dynamic and varied workload. The position is primarily email-based, requiring strong digital communication skills. The team is small, highly collaborative, and supportive, functioning like a close-knit family where members cover for each other. Ryder is recognized for its excellence, integrity, and commitment to people, with numerous awards for trustworthiness, employer reputation, and industry leadership.
Requirements
- H.S. diploma/GED required
- One (1) year or more in Sales/administrative support required
- Detail orientation is non-negotiable.
- Strong written communication skills; the majority of this role is email-based.
- Comfortable with basic computer skills: keyboard shortcuts, file management, basic Excel navigation and collaborative spreadsheet work.
- Customer service experience — any industry considered.
- Ability to work independently and as a fully contributing team member.
- High energy, self-motivated and capable of managing multiple tasks simultaneously.
- Personable and team-oriented.
Nice To Haves
- Backgrounds in medical/pharmacy, food service or any role requiring precision and customer focus tend to translate well here.
Responsibilities
- Manage the end-to-end sales process, including titling, licensing, and legal sale documents.
- Maintain cash logs, collect funds accurately and timely, and ensure compliance with mandatory requirements (Sarbanes-Oxley, Safety STAR Program).
- Work closely with the Inside Sales Vehicle Sales Manager to ensure efficient and on-schedule sales processing.
- Maintain vehicle sales compliance with local, state, federal, and other regulatory agencies.
- Work directly with prospective and established customers to gather necessary information to reduce processing time and enhance their experience.
- Communicate proactively via email and phone to build and expand customer relationships.
- Structure ancillary products (Finance and Extended Warranty) to meet customer needs and fulfill Ryder’s expectations.
- Support the Inside Vehicle Sales Manager in maximizing sales time by streamlining support activities and improving current processes.
- Collaborate in a live, shared file environment, maintaining file accuracy and communicating clearly with teammates.
- Provide responsive, accurate sales support to the Inside Vehicle Sales Manager.
- Ensure Sarbanes-Oxley compliance across all required areas.
- Streamline and improve sales processing activities on an ongoing basis.
- Perform other duties as assigned.
Benefits
- Full benefits package
- 401(k) with employer match
- Discount on Ryder Shares
- Medical, prescription, dental, vision, life insurance and disability insurance options
- Paid time off for vacation, illness, bereavement, family and parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
