VEHICLE SALES ASSOCIATE

Chaparral Motorsports•San Bernardino, CA

1d•Onsite

About The Position

Serves customers by helping them select products. Responsible for selling new vehicles at dealership gross profit, volume and customer satisfaction standards.

Requirements

Basic data entry/keyboarding skills
Ability to work in a team environment
Good verbal communication skills
Excellent Customer service
Valid vehicle sales license
Valid drivers license with motorcycle endorsement a plus!
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Observing, receiving, and otherwise obtaining information from all relevant sources.
read specifications, read schematics, read technical drawings, read vehicle manufacturer's specifications, obtain information from clients, customers, read work order, instructions, formulas, or processing chart
Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's.
Ability to perform these operations using units of American money and weight measurement, volume, and distance.to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply commonsense understanding to carry out instructions furnished in written and oral form.

Nice To Haves

Valid drivers license with motorcycle endorsement

Responsibilities

Understand that business is built on customer satisfaction and devote himself/herself to guaranteeing satisfaction to customers.
Answer customers' questions about products, prices, availability, product uses, and credit terms.
Recommend products to customers, based on customers' needs and interests.
Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
Prepare drawings, estimates, and bids that meet specific customer needs.
Provide customers with product samples and catalogs.
Identify prospective customers by using business directories, following leads
Determine each customer's vehicle needs by asking questions and listening.
Directs customers by escorting them to motorcycle and ATVs; suggesting vehicles.
Helps customer make selections by building customer confidence; offering suggestions and opinions.
Welcomes customers by greeting them; offering them assistance.
Keep abreast of new products, features, accessories, etc., and their benefits to customers.
Explain and show new and used vehicles
Assist in the delivery of motorcycles or atvs to customers. The delivery process ensures that the customer understands the vehicle's operating features, warranty, and paperwork, and it lays the foundation for customer loyalty.
Establish personal income goals that are consistent with dealership standards of productivity and devise a strategy to meet those goals.
Report to the general sales manager regarding objectives, planned activities, reviews and analyses.
Attend sales meetings.
Maintain and follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
Maintain a prospect/leads development system
Review and analyze actions at the end of each day, week, month, and year to determine how to better use time, and plan more effectively.
Understand the terminology of the motorcycle business and keep abreast of technological changes in the product.
Contributes to team effort by accomplishing related results as needed.