Vehicle Quality Control Inspector

America's CAR-MART, Inc.Hot Springs, AR

About The Position

America's Car-Mart is looking for a Vehicle Quality Control Inspector to help ensure their vehicles meet the highest quality standards before they reach customers. In this role, you will combine automotive knowledge, cost-analysis skills, and attention to detail to assess vehicle condition, manage reconditioning estimates, negotiate repair costs, and ensure every vehicle meets Car-Mart's quality expectations.

Requirements

  • Associate degree, technical certification, or equivalent combination of education and relevant experience.
  • Automotive industry experience in vehicle inspections, service advising, estimating, appraisal, reconditioning, or related fields.
  • Strong understanding of vehicle systems, repair processes, and reconditioning requirements.
  • Ability to accurately assess vehicle condition and identify repair needs.
  • Excellent negotiation and vendor management skills.
  • Strong organizational skills and attention to detail.
  • Comfortable using systems, software, and documentation tools to track vehicle status and repair activity.
  • Ability to work independently while managing multiple priorities in a fast-paced environment.

Responsibilities

  • Inspect, road test, and evaluate vehicles to ensure they meet Car-Mart quality standards.
  • Determine repair and reconditioning needs through vehicle inspections, testing, and performance evaluations.
  • Establish and coordinate fair market values for vehicles in partnership with store teams.
  • Provide accurate estimates for reconditioning work and associated costs.
  • Negotiate labor rates, parts pricing, and repair agreements with vendors and repair facilities.
  • Source parts through online suppliers and local vendors to achieve the best value.
  • Compare repair facilities and costs to ensure efficient use of company resources.
  • Track vehicle locations and maintain detailed documentation in ALIS throughout the reconditioning process.
  • Collaborate with stores, repair facilities, and internal teams to ensure timely vehicle readiness.
  • Support company goals by maintaining high standards of quality, compliance, and customer satisfaction.
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