Vehicle Purchasing Specialist

Vista Nissan•Casper, WY

About The Position

Vista Nissan of Casper is seeking a Vehicle Purchasing Specialist to serve as the first point of contact for customers interested in selling or trading their vehicles. The role works with inbound leads, explains the appraisal and vehicle-buying process, schedules appraisal appointments, and partners with the sales team to help acquire quality pre-owned inventory. It is suited to someone who enjoys building relationships, staying organized, following up with customers, and working toward performance goals. Starting pay is $17.00 per hour, plus a $200 bonus for every completed vehicle purchase. The dealership provides paid training and ongoing coaching, opportunities for career advancement, and a range of employee benefits.

Requirements

  • At least 18 years of age.
  • Valid driver's license with an acceptable driving record.
  • Ability to pass a background check and drug screening for illegal substances.
  • Authorized to work in the United States.
  • Outstanding communication and relationship-building skills.
  • Positive, energetic, customer-focused attitude.
  • Strong organization and follow-through.
  • Confidence communicating by phone, text, and email.
  • Ability to manage multiple customer conversations while maintaining attention to detail.
  • Self-motivated mindset and desire to achieve performance goals.

Nice To Haves

  • Experience in Automotive BDC, Internet Sales, Customer Success, Business Development, Call Center, Retail Sales, Hospitality, Banking, Inside Sales, or Customer Service.

Responsibilities

  • Respond promptly to inbound leads from customers interested in selling or trading a vehicle.
  • Contact customers by phone, text, and email to schedule vehicle appraisal appointments.
  • Provide a professional, friendly, and consultative customer experience that builds trust.
  • Educate customers about the appraisal and vehicle-buying process.
  • Follow up consistently to maximize appointment conversions.
  • Document customer interactions accurately in the CRM.
  • Partner with Sales Managers and Appraisers to provide a seamless customer experience.
  • Help increase dealership inventory by connecting customers with competitive offers for their vehicles.

Benefits

  • Paid training and ongoing coaching.
  • Career advancement opportunities within the growing dealership group.
  • Paid Time Off accruing from the first day.
  • Medical, dental, vision, life, and disability insurance.
  • 401(k) with employer contribution.
  • Up to $75 per month wellness reimbursement for gym memberships, fitness classes, and other wellness expenses.
  • Employee discounts.
  • Competitive hourly pay plus a $200 bonus for every completed vehicle purchase.
  • Performance-based earning potential.
  • Collaborative, supportive team culture.
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