Vehicle Purchasing / Customer Service Specialist

I Pull U Pull Auto Parts•Stockton, CA
•Onsite

About The Position

iPull-uPull Auto Parts is seeking a friendly and confident Vehicle Purchasing / Customer Service Specialist with excellent attention to detail and customer service skills. This role involves answering phones, facilitating vehicle purchases, receiving vehicles according to company policies, and requires basic automotive parts knowledge. The ideal candidate will have cashier experience and the ability to lift up to 50 lbs. This is a full-time position that includes weekend work.

Requirements

  • High School Diploma or GED
  • Experience with Microsoft Office and the Internet
  • Proven Cashier experience
  • Knowledge of automotive parts
  • Ability to lift tires and batteries weighing up to 50 lbs.
  • Maintain a consistent work schedule
  • Ability to work retail hours, including overtime, weekends, and holidays
  • Prior customer service and data entry experience
  • Must have a reliable means of transportation to get
  • Must be able to read, write, and speak English
  • Must be able to pass a drug and background test

Nice To Haves

  • Bilingual Spanish

Responsibilities

  • Ensure customers' calls are answered in a timely manner and with the highest level of customer service.
  • Ensure all data is entered into the appropriate computer systems to ensure compliance with all applicable laws and regulations.
  • Work with the store's car buyer to obtain the best deal for the company and the customer.
  • Mark the tire and wheel sets upon receiving the car to identify the best sets for resale.
  • Work as a team to achieve team and company goals.
  • Maintain a high level of integrity.
  • Work hours as scheduled.
  • Be a team player to achieve goals.
  • Maintain a high level of integrity.
  • Follow all company policies and procedures.
  • Other duties as assigned or otherwise identified.

Benefits

  • Medical, Dental, Vision Insurance, and Life Insurance
  • Paid Vacation and Sick Leave
  • Opportunity for professional growth
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