Vehicle Maintenance Technician
About The Position
Aston Carter is looking to hire a Vehicle Maintenance Technician in West Des Moines, IA. This position is with a top company in the area and offers competitive pay! The role involves handling inbound calls from customer drivers and vendors regarding vehicle maintenance and repair requests, issuing purchase orders, verifying repair necessity and pricing, and processing invoices. The technician will collaborate with internal teams, maintain vendor relationships, assist with special projects, and provide technical guidance. Following up on supplier billing inquiries is also a key responsibility.
Requirements
- Strong mechanical knowledge and understanding of automotive maintenance and repair.
- Excellent communication skills, both written and verbal.
- Strong administrative, organizational, and problem-solving abilities.
- Excellent time management skills and attention to detail.
- Proficient with Microsoft Office Suite.
- Customer-focused with a professional, service-oriented attitude.
- Valid driver’s license and eligibility to work in the United States.
Nice To Haves
- Spanish bilingual skills a strong plus.
- Familiarity with automotive service databases (Chilton, Mitchell, AllData, etc.) preferred.
- Experience in a call center or fleet maintenance environment is a plus.
Responsibilities
- Handle inbound calls from customer drivers and vendors regarding vehicle maintenance and repair requests.
- Issue purchase orders for transactions exceeding customer card limits.
- Verify that authorized repairs are necessary for continued safe operation and priced according to recognized industry guides.
- Accurately enter and maintain purchase order records for documentation and historical tracking.
- Process and verify maintenance and repair invoices.
- Collaborate with internal teams to support client satisfaction and efficient service delivery.
- Maintain and strengthen vendor relationships; escalate and resolve service issues as needed.
- Assist with special projects and provide technical guidance to customer-facing teams.
- Follow up on supplier billing inquiries to ensure timely resolution.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
