Vehicle Logistics Business Solutions Analyst

Ford • Allen Park, MI

5d • $86,600 - $166,200 • Hybrid

About The Position

At Ford, we are transforming our outbound finished-vehicle logistics network to provide customers, dealers, and carriers with industry-leading, real-time transit visibility. As a member of the North American Vehicle Logistics (NAVL) Business Solutions team, you will be at the forefront of this transformation. The NAVL Business Solutions Analyst serves as a catalyst for continuous improvement, modernization, and operational excellence across North American Vehicle Logistics. This role partners with business, IT and Vendor Partners to identify process inefficiencies, redesign business workflows, and implement technology-enabled solutions that improve performance, visibility, and user experience.

Requirements

• Bachelor’s degree in Supply Chain Management, Logistics, Business Analytics, Industrial Engineering, or equivalent
• 3+ years of experience in Supply Chain, Logistics Operations, Data Analytics, or Process Improvement roles
• Strong quantitative skills with advanced proficiency in Microsoft Excel (pivot tables, formulas).
• Microsoft Power Platform (Power Apps, Power Automate, Power BI), Microsoft Copilot and Copilot Studio
• Solid understanding of Lean, Continuous Improvement, or Six Sigma frameworks (specifically waste identification, root-cause analysis, and creating standard work)
• Demonstrated ability to organize tasks, manage timelines, and coordinate cross-functional milestones systematically

Nice To Haves

• Experience or familiarity with data visualization tools (Power BI, Tableau) or querying environments is highly preferred
• Master’s Degree
• Experience working with Finished Vehicle Logistics (FVL) or automotive outbound transportation
• Experience managing or auditing third-party visibility/tracking platforms (e.g., Freight Verify)

Responsibilities

• Work cross-functionally with the NAVL Operations teams to map logistics processes, identify non-value-added steps and design business solutions that eliminate waste and drive improvements
• Define, track, and report on key logistics performance metrics including dwell time, ETA accuracy, mis-ship rates, carrier performance, and cost savings to ensure solutions are delivering expected benefits
• Conduct root-cause analysis on ETA calculation failures and transit-time variance; partner with data scientists and IT teams to translate these operational findings into actions that improve ETA accuracy across the vehicle delivery network
• Define data-quality metrics and monitor performance (such as milestone transmission rates, GPS pings, and latency) to ensure high-integrity data
• Apply structured problem-solving methodologies (such as Six Sigma, Kaizen, or 5-Why analysis) to address failures and define action plans for improvement
• Translate business challenges into scalable technology-enabled solutions
• Develop workflow automations, dashboards, and productivity tools to improve business operations
• Evaluate emerging technologies and AI capabilities to create business value and support the long-term strategy
• Lead change management efforts to address user feedback, deliver training, and drive seamless system and process adoption among internal operational teams, carriers, and third-party partners
• Develop project plans, milestone tracking, risk mitigation strategies, and executive communications
• Coordinate business, IT, vendor, and operational stakeholders to ensure successful delivery of key initiatives
• Track benefits realization and project outcomes

Benefits

• Immediate medical, dental, and prescription drug coverage
• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members, and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level