Sr. Business Solutions Analyst

Frank Winston Crum Insurance•Clearwater, FL

1d•Onsite

About The Position

We are excited to announce our search for a full-time Sr. Business Solutions Analyst! In this role, you will contribute to the mission of FrankCrum by serving as a key strategic partner to our Business and Technology teams within the Business Analyst organization. This role owns the end-to-end analysis approach for major programs or critical product domains and is a key driver of value for FWCI. The Senior BA shapes goals/needs into value, designs discovery and readiness plans, influences prioritization, and ensures that delivered solutions achieve the intended business outcomes.

Requirements

Bachelor’s degree in business, technology, mathematics, or related field (or equivalent experience).
7–10+ years of progressive business analysis experience in P&C Insurance (or equivalent), including leading large or complex initiatives.
Proven track record of influencing senior stakeholders, facilitating alignment, and delivering measurable business outcomes.
Demonstrated experience defining and using KPIs and metrics to guide decisions and measure success.

Nice To Haves

CBAP, PMI-PBA, CSPO, or equivalent preferred, not required.

Responsibilities

Partner with business leaders to frame initiatives: define business value, customer outcomes, and clear success metrics tied to FWCI’s strategic goals and value map. Ensuring every decision creates genuine value.
Designs and leads the analysis approach for programs or major domains (discovery plan, stakeholder engagement model, artifact set, decision forums).
Translates strategic goals into actionable portfolios of features, user stories, and process changes, sequenced for incremental value delivery.
Establishes and enforce quality standards for requirements, UAT, and release readiness across assigned programs.
Oversees UAT strategy and execution across multiple channels, ensuring robust coverage of edge cases, integrations, and business controls.
Anticipates operational, data, and compliance impacts and ensure they are accounted for in design, testing, and change/adoption plans.
Acts as a proxy for Product Owners or business leads when needed, ensuring decisions align with value, risk, and customer impact.
Leads BA communities of practice, training sessions, and playbook improvements to uplift the overall discipline.
Identifies and drives enhancements to BA practices, standards, and tools.
Demonstrates the broader organizational ecosystem and end-to-end workflows, not just a single project or system.
Demonstrates experience defining and using KPIs and metrics to guide decisions and measure success.
Knowledge across multiple domains (policy/rating, billing, portals, data/reporting) and the carrier value map.

Benefits

Health Insurance is just twenty-five dollars per month for employee only coverage and a very low cost for family levels.
Dental and Vision Insurance
Short Term Disability and Term Life Insurance at no cost to the employee
Long Term Disability and Voluntary Term Life Insurance
Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance
401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match
Flexible Spending Accounts for Medical and Dependent Care Reimbursement
Health Savings Account funded by FrankCrum
Paid time off and holiday pay
Education Benefit Program at the IRS Maximum allowance
PTO cash out
Tickets at Work
Alero Financial and its robust credit union benefits program
Employee and client referral bonus programs
Disaster Relief Fund for employees