Vehicle Inspector

Carvana•Barnhart, MO

15h

About The Position

The Vehicle Inspector supports customers by inspecting vehicles for condition, wear, tear, neglect, missing parts, mechanical issues, previous repairs, and damage or structural damage. The role completes required inspections promptly and accurately, including capturing images and uploading vehicle-condition results. The inspector may interact professionally with dealers and consumers as a representative of ADESA and its businesses. The position reports to the Vehicle Inspection Manager or Lead. The role requires accurate data capture using a mobile device, comfort with software and technology, and the ability to use inspection tools such as paint meters and OBD scanners. A road test may be required depending on the contract or inspection type. The inspector maintains equipment, keeps vehicles in the condition in which they arrived, and stays current on technology updates, product releases, and competitor products. The position involves light to medium physical work, both indoors and outdoors, with exposure to temperature changes, weather, slightly elevated noise, and minor atmospheric conditions such as fumes, odors, and dust. Employees must be able to read, write, speak, and understand English. Reasonable accommodations are available for qualified individuals with disabilities. Hiring is contingent on a complete background check; the role is not eligible for visa sponsorship.

Requirements

Must be at least 18 years of age.
Must have a valid driver’s license that meets the requirements.
Must be able to safely drive a variety of vehicle makes, models, and sizes.
Proficiency with computer systems and applications.
Ability to enter data on a handheld device.
Ability to collaborate with multiple departments, customers, and vendors.
Strong customer service skills.
High degree of safety focus.
Ability to multitask while maintaining attention to detail.
Ability to work in a fast-paced environment.
Excellent verbal and written communication skills.
Must be able to read, write, speak, and understand English.

Nice To Haves

High school diploma or GED preferred.
One year of automotive experience preferred.

Responsibilities

Communicate professionally with dealer or consumer customers.
Resolve customer inquiries courteously and professionally, and advise management of complaints or incidents.
Provide prompt, efficient, and courteous attention to internal and external customers.
Inspect vehicles for wear, tear, neglect, damage, previous repairs, or structural damage.
Complete vehicle inspections according to the customer's defined program.
Accurately capture data on a mobile device and use available software and technology.
Deliver inspection results in a timely manner and maintain productivity levels set by management.
Deliver consistent, accurate inspections with minimal errors in accordance with management expectations.
Collaborate with the Manager and sales team on customer needs and insights to improve services.
Maintain equipment and tools properly and report needed maintenance or breakdowns to the manager.
Ensure vehicles remain clean and that radios, seats, mirrors, and other convenience items are left in the same position as when the vehicle arrived.
Submit completed condition reports using the technology provided for inspections.
Complete a road test when required by contract or inspection type.
Keep current on technology updates, new releases, and product development.
Understand and use tools such as paint meters and OBD scanners.
Develop and maintain knowledge of competitor products.
Perform other duties assigned by the designated manager.