Vehicle Inspector

ADESA•Hoffman Estates, IL

13d•$19 - $21

About The Position

The Vehicle Inspector supports ADESA’s businesses and customers by inspecting vehicles for condition, wear, neglect, missing parts, mechanical issues, previous repairs, and damage, including structural damage. The inspector completes required inspections promptly and accurately, captures images, and uploads vehicle-condition results. The role also interacts professionally with dealers and consumers as a representative of ADESA and its businesses. The position requires accurate data entry using a handheld device and appropriate inspection technology, maintaining inspection equipment, and completing road tests when required by the contract or inspection type. The role involves both indoor and outdoor working conditions and light-to-medium physical activity. ADESA makes reasonable accommodations for qualified individuals with disabilities.

Requirements

Must be at least 18 years of age.
Must be qualified to operate a motor vehicle and hold a valid driver’s license.
Must be able to read, write, and communicate effectively in English.
Must be able to physically operate vehicle equipment and tools.
At least 1 year of automotive experience through a repair shop, education, or hobby experience.
Mechanical aptitude.
Ability to enter data on a handheld device.
Ability to identify previous repairs after appropriate training.
Ability to identify basic mechanical issues, such as sludge, suspension damage, and radiator damage.
Hiring is contingent on passing a complete background check.
Must be able to read, write, speak, and understand English; reasonable accommodations are available for employees with disabilities.

Responsibilities

Communicate professionally with dealer and consumer customers.
Respond to customer inquiries courteously and professionally, and advise management of complaints or incidents.
Provide prompt, efficient, and courteous attention to internal and external customers.
Inspect vehicles for wear, tear, neglect, damage, previous repairs, and mechanical or structural damage.
Complete vehicle inspections according to the customer’s defined program.
Accurately capture data on a handheld device and use relevant software and technology.
Deliver inspection results in a timely manner and maintain productivity levels set by management.
Perform consistent, accurate inspections with a minimal error rate in line with management’s reasonable expectations.
Collaborate with management and sales team members on customer needs and opportunities to improve services.
Maintain tools and equipment properly and notify the manager of maintenance needs or breakdowns.
Leave vehicles clean and return radios, seats, mirrors, and other convenience items to their original positions.
Submit completed condition reports using the technology provided for inspections.
Complete road tests when required by the contract or inspection type.
Stay current on technology updates, releases, and product development.
Understand and use tools such as paint meters and OBD scanners.
Develop and maintain knowledge of competitor products.
Perform other duties as assigned.