Vehicle Compliance Technician

State of UtahSalt Lake City, UT
Onsite

About The Position

This position will be in office with the potential for a hybrid work schedule after a probationary period. Day-to-day responsibilities of this position: Answer phone calls for Vehicle Compliance Services call center Respond to incoming questions or complaints via a shared email account; provide information and facilitate resolutions Process payments in a point of sale system Receive, research and process incoming applications for Utah title Verify documents for applicability, completeness, and accuracy Research and enter impounded vehicle records Approval and inspection of state impound yards Assist impound yards and law enforcement in matters relating to towed vehicles Conduct impounded vehicle auctions, includes driving a state vehicle.

Requirements

  • Customer service experience
  • Professional written and oral communication skills
  • Attention to detail
  • Work in a team environment to meet established deadlines

Nice To Haves

  • Knowledge of the Utah Motor Vehicle system

Responsibilities

  • Answer phone calls for Vehicle Compliance Services call center
  • Respond to incoming questions or complaints via a shared email account; provide information and facilitate resolutions
  • Process payments in a point of sale system
  • Receive, research and process incoming applications for Utah title
  • Verify documents for applicability, completeness, and accuracy
  • Research and enter impounded vehicle records
  • Approval and inspection of state impound yards
  • Assist impound yards and law enforcement in matters relating to towed vehicles
  • Conduct impounded vehicle auctions, includes driving a state vehicle

Benefits

  • Job Stability: Enjoy the security and reliability of employment within a well-established organization.
  • Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
  • Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
  • Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.
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