AutoNation USA Wesley Chapel - Vehicle Buyer Representative

AutoNation•Wesley Chapel, FL
•Onsite

About The Position

The Vehicle Acquisition Specialist role is to acquire additional inventory for the dealership by purchasing customer vehicles. Associates provide an exceptional customer experience, manage customer expectations, and communicate throughout the “We'll Buy Your Car” process. The role strives to deliver on the program’s “check within an hour” promise. It offers flexible hours and hourly pay plus a bonus for each vehicle purchased. AutoNation describes its offering as a customer-focused automotive retail experience with no-haggle pricing, nationwide inventory, and a supportive team. The company promotes career paths into finance, management, and other areas, and emphasizes trust, transparency, teamwork, diversity, equity, and inclusion.

Requirements

  • High school diploma or equivalent.
  • Extremely self-motivated.
  • Ability to set and achieve targeted goals.
  • Ability to deliver an exceptional customer experience.
  • Demonstrated communication, prospecting, and interpersonal skills.
  • Organization and follow-up skills.
  • Ability and desire to work with technology.
  • Use sound judgment, research, and excellent interpersonal skills to make offers on vehicles.
  • Valid in-state driver's license and an acceptable, safe driving record.

Nice To Haves

  • Sales or customer service experience.

Responsibilities

  • Respond to incoming leads through AutoNation and third-party websites, by phone, internet, and walk-in traffic.
  • Use available resources to identify and engage private parties looking to sell their vehicles.
  • Set appointments for potential customers to visit the dealership for an appraisal.
  • Execute the AutoNation We'll Buy Your Car Same-Day Payment process.
  • Review vehicle condition reports and inspect vehicles onsite.
  • Interact with customers throughout the day, in person and over the phone.
  • Refer customers who prefer to trade in rather than sell their vehicles to the sales team.

Benefits

  • Competitive compensation and 401(k) matching.
  • Health, dental, and vision insurance plans.
  • Maternity benefits.
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
  • Discounts through YouDecide, a website with offers from top providers and retailers.
  • Hourly pay plus a bonus for each vehicle purchased.
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