Vehicle Boot Investigator

City and County of Denver • Denver, CO

9d • $24 - $36 • Onsite

About The Position

The Department of Transportation and Infrastructure (DOTI) enhances the quality of life in Denver by delivering effective, high-quality, safe, and equitable public infrastructure and services. The Right of Way Enforcement (ROWE) division within DOTI provides enforcement services, focusing on parking and mobility. ROWE's services include parking enforcement, street sweeping support, vehicle booting, ADA and bike lane safety enforcement, permitted special event enforcement, encroachment enforcement, and customer request management. In 2026, ROWE also launched a new Parking Citation Administrative Review Program. The division coordinates closely with other DOTI teams, City departments with enforcement authority, and Denver County Courts to support parking-related actions and ensure consistent, effective enforcement. Through this work, ROWE helps promote mobility, safety, accessibility, and economic vitality throughout the City and County of Denver. The Boot Team has an opening for a Vehicle Boot Investigator. Job duties and responsibilities of this position include, but are not limited to, the following:
Enforces the payment of parking fines, fees, or penalties by identifying, immobilizing, and releasing vehicles based on violations of city and state ordinances and facilitates the towing of vehicles when needed.
Investigates vehicles parked in various locations, identifies non-compliance vehicles using an on-vehicle computer, and searches for delinquent citations and/or offenders using a variety of databases/files.
Immobilizes and/or impounds vehicles based on court magistrates’ orders for misuse of license plates, failure to appear in court, and/or other failure to comply court orders and serves legal notices when applicable.
Issues written notices to vehicle owner, provides information explaining how to have a boot apparatus removed, and explains codes and state and city parking rules and regulations.
Issues citations for violations in the right-of-way to maintain a safe environment for citizens.
Stays alert to dangers such as working alone in secluded areas and/or dealing with potentially hostile and emotional contacts with the public.
Operates vehicle and two-way radio in performance of duties.
Mains daily activity reports.
Assists administration in coordinating the activities of the Parking Control Enforcement Teams.
Performs other related duties as assigned.

Requirements

• Graduation from high school or the possession of a GED, HiSET or TASC Certificate
• Two (2) years of experience enforcing parking regulation, municipal code or laws and regulations
• Requires a valid Driver's License at the time of application
• Must obtain a Code Enforcement Commission from the Executive Director of Safety's Office. This certification is required in accordance with the City Charter and the Denver Revised Municipal Code. Failure to obtain the commission will result in the withdrawal of the offer for the position, end probationary status or disqualification from employment.
• Licenses and certifications must be kept current as a condition of employment.
• Probationary employees are not eligible to apply to open positions until they’ve successfully passed probation.

Nice To Haves

• Five (5) years of experience enforcing parking regulations, municipal code or laws and regulations.
• Knowledge of the streets within the City and County of Denver.
• Knowledge in Microsoft office suite.
• Strong Ability to provide customer service, de-escalate customer interactions and exercise quick and mature judgment in dealing with potentially disruptive customers.
• A team-oriented disposition centered on respect, work ethic and collaboration.
• A skill set that allows for continuous learning, adaptation to a changing environment, and the ability to handle stressful conflicting priorities in a professional manner.
• Communication skills to convey exact and precise information.
• Ability to get in/out of vehicles multiple times a day.
• Ability to work in varying conditions “inclement weather”, dust etc.

Responsibilities

• Enforces the payment of parking fines, fees, or penalties by identifying, immobilizing, and releasing vehicles based on violations of city and state ordinances and facilitates the towing of vehicles when needed.
• Investigates vehicles parked in various locations, identifies non-compliance vehicles using an on-vehicle computer, and searches for delinquent citations and/or offenders using a variety of databases/files.
• Immobilizes and/or impounds vehicles based on court magistrates’ orders for misuse of license plates, failure to appear in court, and/or other failure to comply court orders and serves legal notices when applicable.
• Issues written notices to vehicle owner, provides information explaining how to have a boot apparatus removed, and explains codes and state and city parking rules and regulations.
• Issues citations for violations in the right-of-way to maintain a safe environment for citizens.
• Stays alert to dangers such as working alone in secluded areas and/or dealing with potentially hostile and emotional contacts with the public.
• Operates vehicle and two-way radio in performance of duties.
• Maintains daily activity reports.
• Assists administration in coordinating the activities of the Parking Control Enforcement Teams.
• Performs other related duties as assigned.

Benefits

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED