Vehicle Administration Porter
About The Position
Vehicle porters are primarily responsible for moving and parking vehicles in the NHQ parking lot to accommodate the needs of Vehicle Administration representatives, employee customers, and other VIP visitors. They may conduct light vehicle maintenance, such as interior cleaning, exterior washing, and organizational tasks like installing license plate brackets, placing stickers or tags on cars. Vehicle Administration porters drive new cars to and from the NHQ parking structure and ensure vehicles are in tip-top shape for handing off the keys. Other routine responsibilities include keeping tabs on cars’ locations in the parking structure. Vehicle Administration porter jobs are entry-level, including on-the-job training. Auto porters work at NHQ and spend a lot of time outside (regardless of weather conditions). Manage vehicle flow in our Vehicle Administration assigned parking areas, National Service Garage (NSG), and the general parking lot. Work with the onsite Vehicle Administration Led to complete tasks such as keeping track of key tasks, cleaning cars, driving vehicles from the NSG/Vehicle Administration areas, following Vehicle Administration driving standards, fielding Vehicle Administration team requests, filing documents during downtime, driving errands and other assigned duties. Support the Vehicle Administration management with special projects as assigned. Other duties as assigned from time to time by the Client and/or MSXI.
Requirements
- High school diploma or General Equivalency Diploma (GED) is required.
- Computer literacy, especially Microsoft Excel, Word, PowerPoint, Teams and Outlook is required.
- The candidate must possess a valid driver’s license and clean driving record.
- Full professional proficiency in English is required.
Nice To Haves
- Minimum 1-2 years of automotive porter background is preferred.
- Worked in an automotive/dealership environment for a minimum of 6-12 months is preferred.
- Minimum professional proficiency in Spanish is preferred.
- Knowledge Retention - Ability to learn and memorize a large amount of information.
- Organizational skills - Ability to handle multiple tasks at once.
- Flexibility - Ability to aid various types of customers, focus on warranty issues, provide solutions, maintain a professional demeanor, and be open to change and variety.
- Friendly - Project a warm and friendly image, consistently maintain a positive demeanor.
- Customer service focused - Ability to stay calm in difficult situations, gain and maintain control of customer conversations while providing world-class customer service.
- Speed - Must be fast and efficient, able to work quickly without sacrificing quality.
- Solutions oriented - Ability to find workable solutions for any problems.
Responsibilities
- Moving and parking vehicles in the NHQ parking lot.
- Conducting light vehicle maintenance (interior cleaning, exterior washing).
- Performing organizational tasks (installing license plate brackets, placing stickers or tags on cars).
- Driving new cars to and from the NHQ parking structure.
- Ensuring vehicles are in good condition before handing over keys.
- Keeping track of vehicle locations in the parking structure.
- Managing vehicle flow in assigned parking areas, National Service Garage (NSG), and the general parking lot.
- Assisting the onsite Vehicle Administration Lead with tasks such as key management, car cleaning, driving vehicles, following driving standards, responding to team requests, filing documents, and running errands.
- Supporting Vehicle Administration management with special projects.
- Performing other duties as assigned.
Benefits
- On-the-job training
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
