Vehicle Acquisition Specialist

Haley Automotive Group•Midlothian, VA

2d•Onsite

About The Position

It is Haley’s mission to be the best provider of your automotive needs through the continuous development of our people, products, and processes, creating satisfied, lifetime customers. Honesty, integrity, responsibility, and respect are the core values that the Haley Automotive Group stands behind along with a heart for community service. The Haley Automotive group has a Haley Gives Back Program that gives employees the opportunity to volunteer in the community on Haley’s dime. As a group, Haley gives more than $250,000 to local charities each year and is the presenting sponsor of the American Cancer Society’s Cattle Baron’s Ball. The Cattle Baron’s Ball has helped raise over $6.3 million dollars for cancer research since the first event in 2016. With 12 thriving locations in Virginia, 9 dealerships in Richmond, 1 in Farmville, 1 in Roanoke, 1 Car Buying Center in Richmond, Haley is seeking a mission minded automotive professional to take the lead on vehicle acquisitions for Haley Toyota of Richmond. This role will play a pivotal part in acquiring vehicles for the dealership while delivering an exceptional customer experience and driving incremental business growth.

Requirements

At least 3 years of proven leadership experience in vehicle procurement or a similar automotive role.
Must conduct themselves professionally.
Strong computer and technology skills.
Strong organizational skills.
Strong follow-up skills.
Strong time management skills.
Excellent communication and interpersonal skills.
Ability to work in a collaborative environment.
Self-motivated individual with a track record of achieving targeted goals.
Valid Driver’s License and clean driving record.

Nice To Haves

Experience with VinSolutions
Post-secondary education

Responsibilities

Build and lead a team of professionals to ensure a seamless and efficient vehicle acquisition process.
Develop and implement strategies to acquire pre-owned inventory for the dealership.
Utilize the CRM and all available prospecting resources to identify and engage private parties looking to sell their vehicles, including third-party websites, lead sources, and service drive traffic.
Oversee consistent interaction with customers, both in person and over the phone, and make cold contact with prospects.
Actively drive incremental business growth through high-level customer engagement.
Use the CRM to set appointments for prospects to visit the dealership for appraisals and execute vehicle acquisition paperwork and payment process.
Refer potential buyers to Sales Associates/Managers and collaborate to execute the sales process seamlessly.
Provide an exceptional customer experience, manage customer expectations, and ensure efficient communication throughout the acquisition process.
Collaborate daily with various individuals and teams within the dealership, including the General Manager and General Sales Manager, Used Vehicle Manager, Sales and Internet Sales Managers, Service Customers, Sales Associates, Service Advisors, and other support staff.
Review vehicle condition reports, determining wholesale and retail prices, and oversee vehicle inspections and acceptance.
Utilize sound judgment, research, and strong interpersonal skills to make offers on vehicles and successfully close purchases.