Viper Acquisition Specialist

MAP Automotive Group • Nicholasville, KY

2d • Onsite

About The Position

We are looking for a personable, motivated, and customer-focused Vehicle Acquisition Specialist to join our dealership team. This position focuses on identifying opportunities to purchase vehicles directly from customers visiting our Service Department. Using AI-powered vehicle scanning and valuation technology, you will engage customers, help them understand the value of their current vehicle, and explore whether selling or trading into a newer model makes sense for them. This is not a traditional high-pressure sales role. Success comes from building rapport, asking the right questions, listening to the customer, and creating a comfortable, consultative experience. The ideal candidate is confident face-to-face, comfortable with technology, organized with follow-up, and motivated by performance-based compensation.

Requirements

• Friendly, outgoing, and professional.
• Comfortable approaching customers face-to-face.
• A strong listener with a consultative communication style.
• Confident communicating by phone, email, and text.
• Persistent with follow-up without being overly aggressive.
• Comfortable learning and utilizing AI-based technology.
• Organized and capable of managing multiple opportunities.
• Self-motivated and comfortable in a performance-driven environment.
• Motivated by goals and performance-based compensation.

Nice To Haves

• Automotive sales, customer service, BDC, service advising, vehicle appraisal, or dealership experience is beneficial but not required. We are willing to train the right person with strong communication skills and the right attitude.

Responsibilities

• Engage Service Department customers in natural, friendly conversations about their current vehicle.
• Identify customers interested in selling their vehicle or trading into a newer model.
• Utilize AI-powered vehicle scanning, appraisal, and acquisition technology to identify opportunities.
• Explain vehicle values and acquisition options clearly and professionally.
• Use a consultative approach focused on understanding each customer's needs.
• Work closely with dealership management and the sales team when customers are interested in upgrading.
• Acquire quality pre-owned inventory directly from dealership customers.
• Follow up with customers by phone, email, and text when you were unable to connect during their service visit.
• Maintain consistent follow-up until an opportunity is completed or the customer is no longer interested.
• Accurately document customer interactions and activity within dealership systems.
• Meet established vehicle acquisition and activity goals.

Benefits

• Compensation tied directly to vehicle acquisitions.
• Greater earning opportunity with more successful purchases.
• Specific compensation and incentives will be discussed during the interview process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed