Vehicle Acquisition Specialist - Nissan Pembroke Pines

AutoNation • Pembroke Pines, FL

2d • Onsite

About The Position

AutoNation is one of the largest automotive retailers in the United States, with a nationwide dealership network offering new and used vehicles, financing, parts, and maintenance and repair services. The company also supports cancer-related causes through its DRV PNK initiative.

The Vehicle Acquisition Specialist acquires additional dealership inventory by purchasing vehicles from customers. The role focuses on providing an exceptional customer experience, setting appropriate expectations, and communicating throughout AutoNation’s We’ll Buy Your Car process. The associate works to meet the program’s “check within an hour” promise. The position offers flexible hours and hourly pay plus a bonus for each vehicle purchased.

The role involves responding to customer leads, finding and engaging private-party sellers, scheduling appraisals, inspecting vehicles, and completing the same-day payment process. Associates also refer customers who prefer to trade in their vehicles to the sales team.

Requirements

• High school diploma or equivalent.
• Extremely self-motivated.
• Ability to set and achieve targeted goals.
• Ability to deliver an exceptional customer experience.
• Demonstrated communication, prospecting, and interpersonal skills.
• Organization and follow-up skills.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.
• Ability to sit and stand for prolonged periods.

Nice To Haves

• Sales or customer service experience is preferred.

Responsibilities

• Respond to incoming leads from AutoNation and third-party websites, by phone, online, and from walk-in traffic.
• Use available resources to identify and engage private parties interested in selling their vehicles.
• Set appointments for potential customers to visit the dealership for an appraisal.
• Execute AutoNation’s We’ll Buy Your Car Same-Day Payment process.
• Review vehicle condition reports and inspect vehicles onsite.
• Interact with customers throughout the day, in person and over the phone.
• Refer customers who prefer to trade in their vehicles to the sales team.
• Manage customer expectations and communicate throughout the vehicle-purchasing process.
• Work to deliver on the program’s “check within an hour” promise.
• Make vehicle offers using sound judgment, research, and interpersonal skills.

Benefits

• Competitive benefits and compensation.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to deals and discounts through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED