Vehicle Acquisition Specialist/Appointment Settter - AutoNation Toyota Leesburg
About The Position
The Vehicle Acquisition Specialist role at AutoNation Toyota Leesburg involves acquiring additional inventory for the dealership by purchasing customer vehicles. Associates are expected to provide an exceptional customer experience, manage customer expectations, and communicate effectively throughout the "We'll Buy Your Car" process, aiming to deliver on the "check within an hour" promise. This position offers flexible hours and compensation includes hourly pay plus a bonus for each vehicle purchased. AutoNation is a Fortune 150 company and one of the largest automotive retailers in the United States, currently undergoing a multi-year digital transformation. The company offers innovative products, exceptional services, and comprehensive solutions, including a wide variety of new and used vehicles, customer financing, parts, and expert maintenance and repair services. AutoNation is committed to creating a diverse, equitable, and inclusive environment and welcomes candidates from all backgrounds who are passionate about making a positive impact, valuing innovation, teamwork, and a commitment to a peerless customer experience.
Requirements
- Strong communication and interpersonal skills
- A desire to help people and exceed expectations
- High School diploma or equivalent
- Extremely self-motivated
- Ability to set and achieve targeted goals
- Ability to drive an exceptional Customer experience
- Demonstrated communication, prospecting, and interpersonal skills
- Organization and follow-up skills
- Experience and desire to work with technology
- Using sound judgement, research, and excellent interpersonal skills to make offers on vehicles
- Valid In-State Driver's License and an acceptable, safe driving record
Nice To Haves
- Sales or customer service experience preferred
Responsibilities
- Responds to incoming leads through AutoNation and third-party websites, by phone, internet and walk-in traffic
- Utilizes all available resources to identify and engage private parties looking to sell their vehicle
- Set up appointments with potential customers to visit the dealership for an appraisal
- Executes the AutoNation We'll Buy Your Car Same-Day Payment process
- Reviews vehicle condition reports and inspects vehicles onsite
- Interacts with customers throughout the day, both in person and over the phone
- Refer customers who prefer to trade-in instead of selling their vehicles to the sales team
Benefits
- Competitive benefits
- Career paths into finance, management, and beyond
- A culture built on trust, transparency, and teamwork
- Competitive compensation and 401k matching
- Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
- Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
- Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
- Creating a diverse, equitable, and inclusive environment in our workplace and the services we provide
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
