Veeva PromoMats and Commercial Platforms Solution Architect (Contractor)

Cristcot

1d

About The Position

Cristcot is seeking an experienced Veeva Solution Architect to lead the architecture and implementation of Veeva PromoMats and support integration of Veeva commercial and medical platforms with Cristcot’s existing Salesforce CRM environment. The Solution Architect will serve as the primary technical liaison among Commercial, Medical, Regulatory, Quality, Legal, Data, IT, development teams, and external implementation partners. The role will be responsible for designing scalable, compliant, and maintainable solutions that support promotional content management, MLR review, commercial launch readiness, and broader commercial operations. The ideal candidate has deep expertise in Veeva PromoMats, Veeva Vault architecture, content migration, MLR process design, and integrations with Salesforce-based CRM solutions. Experience with Veeva OpenData, MedComms, Publications, and related commercial and medical platforms is preferred.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Life Sciences, Business, or a related field.
• 5+ years of experience implementing, configuring, or supporting Veeva Vault commercial solutions.
• At least one end-to-end Veeva PromoMats implementation.
• Hands-on experience with Vault configuration, document lifecycles, workflows, metadata, objects, security, reporting, and deployment.
• Experience with PromoMats content migration and MLR process design.
• Experience integrating Veeva Vault applications with Salesforce CRM.
• Experience supporting pharmaceutical, biotechnology, medical device, or other life-sciences commercial organizations.
• Strong understanding of commercial processes, including CRM, customer engagement, promotional review, customer data management, sales enablement, and commercial analytics.
• Experience supporting pre-commercial or commercial launch activities.
• Knowledge of FDA promotional requirements, system validation practices, and 21 CFR Part 11.
• Strong analytical, communication, documentation, and stakeholder-management skills.
• Ability to manage multiple priorities in a fast-paced environment.

Nice To Haves

• Experience working with external implementation partners and outsourced commercial organizations is preferred.
• Experience with Veeva OpenData, MedComms, Publications, HCP/HCO reference data, MDM, and affiliation data is preferred.
• Ability to travel up to 10%, as needed.

Responsibilities

• Serve as the technical subject matter expert for Veeva PromoMats and related Veeva Vault commercial and medical applications.
• Lead solution architecture, design workshops, technical decision-making, and implementation governance.
• Translate business and compliance requirements into scalable technical and configuration designs.
• Design and oversee PromoMats configuration, including document lifecycles, workflows, metadata, objects, security, reporting, and deployment.
• Define and govern integrations among PromoMats, Salesforce CRM, digital channels, marketing platforms, identity systems, customer reference data, MDM, analytics platforms, and external agency solutions.
• Define the integration architecture between PromoMats and Salesforce CRM, including approved-content availability, metadata synchronization, content identifiers, publication status, expiration, and withdrawal controls.
• Develop the target-state architecture for Salesforce CRM, PromoMats, OpenData, MDM, analytics, digital channels, and future medical platforms.
• Support promotional content migration, metadata mapping, reconciliation, and MLR process design.
• Prepare and maintain solution architecture diagrams, technical specifications, configuration documentation, SOPs, and operational procedures.
• Support system validation, UAT, release management, change management, training, deployment, and commercial launch readiness.
• Review implementation-partner deliverables and ensure technical decisions align with Cristcot standards and business objectives.
• Design solutions in accordance with applicable FDA requirements, promotional compliance controls, company policies, and 21 CFR Part 11 requirements where applicable.
• Establish governance, support procedures, and knowledge-transfer materials for transition to Cristcot personnel and service providers.
• Monitor platform performance, assess Veeva product releases, and recommend continuous improvements.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior