Veeva Platform Specialist (Remote)

Abacus Medicine Group

14h • Remote

About The Position

The Veeva Platform Specialist will own the day-to-day management and continuous development of Abacus Medicine Group’s Veeva ecosystem, including Veeva CRM and PromoMats. The role combines platform administration and optimisation with stakeholder collaboration, user support, and strategic input into the platform’s future direction. The specialist will work with colleagues across Commercial, Medical, Marketing, and Operations, as well as affiliates across Europe, to develop scalable solutions that improve efficiency, compliance, and user experience.

The position offers substantial autonomy and influence at a stage when the Veeva environment is still evolving. The specialist will contribute to platform enhancements, releases, integrations, governance, training, and adoption, while helping shape the long-term Veeva roadmap. The role is remote within Europe and requires travel.

Success includes becoming a trusted Veeva expert across the organisation, building relationships with stakeholders in multiple countries, increasing platform adoption and user satisfaction, delivering meaningful process improvements, and contributing to the future Veeva roadmap.

Requirements

• At least 3 years of experience working with Veeva CRM, PromoMats, or the wider Veeva ecosystem.
• Experience with platform administration, configuration, and support.
• Strong troubleshooting and analytical skills.
• Experience collaborating with business stakeholders and gathering requirements.
• Ability to understand technical concepts and platform architecture.
• Strong communication and relationship-building skills.
• A structured and proactive approach to work.
• A continuous improvement mindset and interest in creating great user experiences.

Nice To Haves

• Experience in the pharmaceutical, healthcare, or life sciences industry.
• Knowledge of Veeva Vault architecture and functionality.
• Experience with integrations, CRM ecosystems, or data management.
• Exposure to system projects, releases, or platform enhancements.
• Experience supporting training, change management, or adoption initiatives.

Responsibilities

• Support, administer, and optimise Veeva CRM and PromoMats.
• Manage user access, permissions, configurations, and platform settings.
• Support releases, platform enhancements, testing, and implementation activities.
• Monitor platform performance and identify opportunities for improvement.
• Support integrations and help maintain the wider Veeva ecosystem.
• Contribute to the long-term Veeva roadmap and platform strategy.
• Partner with business stakeholders to understand needs and translate them into practical solutions.
• Identify opportunities to improve processes, compliance, efficiency, and user experience.
• Drive adoption of new functionality and ways of working while balancing innovation with governance, compliance, and quality requirements.
• Help establish scalable platform capabilities to support future business growth.
• Act as a trusted advisor and first point of contact for Veeva-related questions.
• Troubleshoot issues and coordinate solutions with internal and external partners.
• Develop training materials, guides, and support documentation.
• Facilitate onboarding and user training sessions, and promote platform best practices.
• Build relationships with colleagues across affiliates, understand user challenges, and advocate for improvements.
• Communicate technical concepts clearly and support change management and platform adoption initiatives.

Benefits

• Remote-first flexibility, with the freedom to work from wherever you are based.
• Opportunities to travel and build relationships across the organisation.
• Professional growth through strategic platform initiatives and continuous development.
• Autonomous role with ownership and influence.
• International exposure and stakeholder engagement across business functions and European affiliates.
• Collaborative environment where ideas are welcomed and acted upon.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed