Veeva Expert

CapgeminiCincinnati, OH
$68,911 - $150,350Onsite

About The Position

We are looking for a skilled Veeva Engineer with 3–5 years of hands‑on experience configuring, customizing, and supporting Veeva Vault and/or Veeva CRM applications. In this role, you will partner closely with business stakeholders, quality teams, commercial operations, and IT collaborators to enhance system capabilities, streamline processes, and ensure compliance across the Veeva ecosystem. The ideal candidate brings strong experience with Veeva’s configuration tools, a solid understanding of life sciences processes, and the technical ability to design scalable, high‑quality solutions.

Requirements

  • 3–5 years of hands‑on experience with Veeva Vault and/or Veeva CRM.
  • Strong understanding of configuration elements: workflows, lifecycles, metadata, security, and page layouts.
  • Experience supporting life sciences processes (quality, regulatory, clinical, or commercial).
  • Familiarity with validation practices and regulated documentation processes.
  • Strong analytical and troubleshooting skills.
  • Excellent communication skills and comfort collaborating across functions.

Responsibilities

  • Configure and maintain Veeva modules such as Vault QMS, Vault RIM, Vault QualityDocs, Vault Clinical, or Veeva CRM/Salesforce‑based solutions.
  • Develop and refine objects, workflows, lifecycles, document types, page layouts, and user permissions.
  • Troubleshoot system issues, manage support tickets, and perform detailed root cause analysis.
  • Implement releases, patches, and perform regression testing aligned with new Veeva updates
  • Collaborate with Quality, Regulatory, Clinical, and Commercial teams to translate business needs into scalable technical solutions.
  • Recommend enhancements that improve efficiency, user experience, and compliance.
  • Document system configurations, technical specifications, and standard operating procedures to support transparency and continuity.
  • Participate in Veeva implementations, new module rollouts, and ongoing system expansion projects.
  • Drive automation, streamline processes, and identify opportunities to elevate usability and compliance.
  • Ensure all delivered solutions meet relevant regulatory requirements, including GxP, 21 CFR Part 11, and other applicable frameworks.

Benefits

  • Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
  • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
  • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
  • Life and disability insurance
  • Employee assistance programs
  • Other benefits as provided by local policy and eligibility
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