TS/SCI Required - VDI Engineer
About The Position
This role provides Senior level expertise for a Virtual Desktop Infrastructure (VDI) environment, acting as the Subject Matter Expert on all VDI-related issues and needs. The engineer will support ticket escalations during major outages and work in a rapid-paced environment. Responsibilities include providing strategic leadership and input with development partners to ensure customers understand emerging needs and technological advancements, leading the onboarding and standup of new enclaves and environments, interacting with Tier III support, and evaluating vendor products. The role also involves developing and monitoring policies and standards for the allocation and use of computing resources, creating and maintaining detailed documentation, and implementing standard operating procedures. Additionally, the engineer will be responsible for the application of security settings and other commercial best practices, and will provide coaching and review the work of lower-level technical staff.
Requirements
- TS/SCI Required
Responsibilities
- Provide Senior level expertise for Virtual Desktop Infrastructure (VDI) environment.
- Lead as the Subject Matter Expert on all VDI related issues/needs.
- Provide support for ticket escalation on major outages.
- Be able to work in a rapid paced environment at times.
- Provide strategic leadership and input with development partners to ensure customers understand emerging needs and technological advancements.
- Lead the onboarding and standup of new enclaves and environments as needed.
- Interacts with Tier III support and evaluates vendor products.
- Develops and monitors policies and standards for allocation related to the use of computing resources.
- Creates, maintains, and implements detailed documentation and maintains standard operating procedures.
- Application of security settings and other commercial best practices.
- Provides coaching and reviewing the work of lower-level technical staff.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
