VDI Administrator

Amatriot Group•Key West, FL
•Onsite

About The Position

Amatriot seeks a motivated, career and customer-oriented Virtual Desktop Infrastructure Administrator to join our team in Key West, FL. This position is on-site 5 days a week.

Requirements

  • Bachelor’s degree in relevant field.
  • 5+ years of direct experience supporting VDI environments
  • 10+ years of overall IT experience in system administration or related technical roles
  • Experience with VMware Horizon, Citrix, or other major VDI solutions.
  • Strong understanding of Windows Server, Active Directory, Group Policy, and networking fundamentals

Nice To Haves

  • FSLogix and/or HorizonView Client experience preferred
  • VMware Certified Professional (VCP), Citrix Certified Associate (CCA-V), or related certification.

Responsibilities

  • Manages the functionality and efficiency of a group of computers running on one or more operating systems
  • Work side-by-side with the engineer to maintain and deploy VDI thin clients
  • Work directly with SCCM/MECM to ensure patching/security compliance is handled and with the Service Desk department to troubleshoot issues with the hardware/software
  • Keeping master image and pools update and secured.
  • Implement patches, updates, and configuration changes in coordination with cybersecurity and IT teams
  • Interface with the customer, gathering requirements and delivering solutions.
  • Troubleshoot VDI-related issues, including user access, performance, connectivity, and software compatibility
  • Monitor system performance and usage to identify bottlenecks or failure points and recommend improvements
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