Vault Teller

INTRUST Bank Careers•Wichita, KS

About The Position

At INTRUST Bank, People Come First. Guided by strong character qualities—such as respect, compassion, humility, positivity, and initiative—we work to support one another, serve our customers, and strengthen our communities. Here, your career matters. You’ll find an environment where you’re encouraged to grow, empowered to lead at any level, and supported as you build a meaningful career with a trusted organization. Job Summary: Responsible for processing Commercial deposits and orders. Assures distribution of incoming and outgoing courier work is handled accurately and timely. Assists with specialized customer processes as needed. Follows established procedures for maintaining balance limits set within the Vault. Promotes an environment of teamwork within the department and across the bank. Represents INTRUST Bank in all they do in the community and is focused on the development of new business relationships. Must maintain strict standards of confidentiality and perform duties in a manner supporting INTRUST’s character qualities. Essential Functions: All expectations described in the job description’s essential functions are necessary to be successful in this role, performed with or without a reasonable accommodation. Ensure excellent customer satisfaction and service quality according to INTRUST’s Character Qualities Provide a friendly, accurate, knowledgeable, and professional customer experience. Performs high dollar teller transactions Scan work for image branch capture in a timely manner according to procedure. Handles all transactions with the highest degree of security and confidentiality. Consistent use of good judgment to protect customers and INTRUST Bank; protect the integrity of bank documents and customer confidentiality. Must be able to follow directions and perform various job-related tasks. Able to process deposits accurately and efficiently and/or change orders within standard time frames while following policies and procedures. Responds to internal customers for pick-up and delivery of change orders etc.

Requirements

High school diploma or equivalent, and 1+ years of related job experience required
Excellent communication skills required
Basic knowledge of computers and other office equipment with ability to operate 10-key by touch
Must demonstrate a high level of accuracy and attention to detail and must be able to exercise good judgment
Climbing of stairs, crouching, crawling, and kneeling required
Extended period(s) of time may be spent viewing a personal computer, sitting, standing, and walking
Occasional lifting up to 25 lbs
Must be able to push and pull cart holding up to 100 pounds of weight on a regular basis
Must be able to stoop and bend
Must be able to hear and speak clearly both face-to-face and over the phone
Must be able to use hands to key information and handle objects

Nice To Haves

Vault experience preferred.

Responsibilities

Processing Commercial deposits and orders
Assuring distribution of incoming and outgoing courier work is handled accurately and timely
Assisting with specialized customer processes as needed
Following established procedures for maintaining balance limits set within the Vault
Promoting an environment of teamwork within the department and across the bank
Representing INTRUST Bank in all they do in the community and is focused on the development of new business relationships
Maintaining strict standards of confidentiality
Ensure excellent customer satisfaction and service quality according to INTRUST’s Character Qualities
Provide a friendly, accurate, knowledgeable, and professional customer experience
Performs high dollar teller transactions
Scan work for image branch capture in a timely manner according to procedure
Handles all transactions with the highest degree of security and confidentiality
Consistent use of good judgment to protect customers and INTRUST Bank; protect the integrity of bank documents and customer confidentiality
Must be able to follow directions and perform various job-related tasks
Able to process deposits accurately and efficiently and/or change orders within standard time frames while following policies and procedures
Responds to internal customers for pick-up and delivery of change orders etc.