About The Position

This role involves leading the end-to-end implementation of Varicent ICM solutions, including designing and architecting scalable, secure, and efficient systems. The position focuses on automating and optimizing sales compensation processes, integrating Varicent with related systems like Sales Planning and CRM, and translating business requirements into technical specifications. The Technical Architect will conduct requirements workshops, develop data models, workflows, and webforms, and ensure adherence to best practices in coding, security, and database design. Additionally, the role requires providing technical leadership, supporting system operations and enhancements, troubleshooting issues, collaborating with teams using Agile methodologies, maintaining documentation quality, and training end-users.

Requirements

  • 10+ years of total experience
  • Relevant experience in Varicent ICM implementation
  • Mandatory skills as specified

Nice To Haves

  • Experience in the Telecom industry

Responsibilities

  • Lead end-to-end implementation of Varicent ICM solutions
  • Design and architect scalable, secure, and efficient Varicent systems
  • Automate and optimize sales compensation processes
  • Integrate Varicent with related systems (e.g., Sales Planning, CRM)
  • Gather and analyze business requirements from stakeholders
  • Translate business needs into technical specifications and actionable plans
  • Conduct requirements workshops and document outcomes
  • Develop and maintain data models, workflows, and webforms in Varicent
  • Ensure adherence to best practices in coding, security, and database design
  • Provide technical leadership and guidance to project teams
  • Support ongoing system operations, maintenance, and enhancements
  • Troubleshoot and resolve system issues and incidents
  • Collaborate with cross-functional teams using Agile methodologies
  • Maintain high standards for documentation and solution quality
  • Train and support end-users and business partners on Varicent functionalities
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service