Valve Technician

Cross Technologies Inc.•Surgoinsville, TN

About The Position

The Valve Technician performs repair, assembly, and calibration work on industrial valves and pressure protection devices. The role includes documenting repairs, supporting the implementation of new service offerings, evaluating equipment, and potentially performing surveys or service at customer sites. The technician may also help schedule work with outside resources and is involved in planning and scheduling shop service work, including coordinating with customers and vendors for repair parts. The technician is expected to perform work in accordance with quality and safety standards, maintain calibration records for testing tools and gauges, and document inspection and survey findings and recommendations. The role requires adaptability in a fast-paced environment, a customer-focused approach, and a safety mindset in the shop and at customer sites. Overtime, overnight travel, and extended hours may be required to meet customer needs and deadlines.

Requirements

Good communication skills.
Ability to document repair findings and prepare repair reports.
Willingness to take on new tasks and maintain a positive attitude.
Good mechanical aptitude and problem-solving skills.
Attention to detail.
Ability to troubleshoot devices from different manufacturers, determine parts needs, and perform repairs.
Ability to interpret repair manuals and procedures.
Knowledge of other manufacturers’ devices and their repair and testing procedures.
Ability to communicate effectively with customers.
Willingness to travel to customer sites as needed.
Ability to meet the physical demands of the role, including standing for long periods, stooping, bending, climbing ladders and scaffolds, reaching overhead and outward, working in varied climates and weather, and lifting more than 25 pounds as needed.

Responsibilities

Repair valves and pressure protection devices and assemble new devices.
Perform service work in accordance with quality and safety standards.
Travel to customer sites as needed to conduct surveys or provide service, independently or with teammates.
Document survey findings, recommendations, inspection results, repairs, and repair reports for customers.
Maintain calibration logs for tools and gauges used in testing.
Participate in planning and scheduling shop service work and coordinate with customers and parts vendors.
Assist with scheduling work involving outside resources.
Maintain a safety mindset in the shop and at customer sites.
Adapt to changing priorities and a fast-paced work environment.
Work overtime as needed to meet customer needs and deadlines.