Valve Technician

Cross Technologies•Surgoinsville, TN

About The Position

The Valve Technician performs repair, assembly, and calibration work on industrial valves and pressure protection devices. The role includes documenting repairs and test results, evaluating equipment, and potentially performing surveys or service at customer sites. The technician may also help implement new service offerings and coordinate work with outside resources. The technician is expected to complete service work in accordance with quality and safety standards, support planning and scheduling of shop work, and communicate with customers and vendors about repair parts and work. The position may involve travel, overtime, and work in varying climates and weather conditions.

Requirements

  • Good communication skills, including the ability to communicate effectively with customers.
  • Ability to document repair findings, inspection findings, and repair reports.
  • Willingness to tackle new tasks and maintain a positive attitude.
  • Good mechanical aptitude and problem-solving skills.
  • Attention to detail.
  • Ability to troubleshoot devices from different manufacturers, determine parts needs, and perform repairs.
  • Ability to interpret repair manuals and repair procedures.
  • Knowledge of other manufacturers’ devices and their repair and testing procedures.
  • Willingness to travel to customer sites as needed.
  • Willingness to work overtime as needed.

Responsibilities

  • Repair valves and pressure protection devices and assemble new devices.
  • Perform service work in accordance with quality and safety standards to support customer satisfaction.
  • Travel to customer sites as needed to conduct surveys or service, alone or with teammates.
  • Document survey findings, recommendations, inspections, and repairs, and report findings from plant-site surveys.
  • Maintain calibration logs for tools and gauges used in testing and ensure they are current.
  • Participate in planning and scheduling shop service work, including communicating with customers and vendors about repair parts.
  • Help coordinate work with outside resources.
  • Maintain a safety-focused approach in the shop and at customer sites.
  • Work overtime as needed to meet customer needs and deadlines.
  • Adapt to changing priorities and a fast-paced work environment.

Benefits

  • 100% employee ownership; employees are owner-associates.
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