Value Stream Program Director (ICT Ops)

Medtronic•Santa Ana, CA

51d•Hybrid

About The Position

Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. We are looking for a passionate, dedicated, and organized leader to join our ICT OU Operations Team. In this role, you will report to the VP of OU Operations and represent the Operations value streams on the General Manager’s Therapy Team. You will be accountable for the active management and ongoing optimization of end-to-end operations to ensure high quality service to our customers and patients. The role includes both highly strategic and tactical elements. You will lead the end-to-end flow of products through the value streams, while you also lead the development and execution of a multi-year strategic plan to optimize Value Streams and maximize Business results.

Requirements

Bachelor’s degree with minimum of 10 years of relevant experience with 7+ years of managerial experience, OR advanced degree with a minimum of 8 years of relevant experience with 7+ years of managerial experience.
Up to 25% Travel Requirement as needed
Requires broad management and leadership knowledge to lead multiple job areas, and detailed functional and operational expertise.
Typically has mastery level knowledge and skills within a specific technical or professional discipline with broad understanding of other areas within the job function.
Manages department(s) or region that includes multiple teams led by managers and / or supervisors.
Leads the development of the strategy for own department or business area, ensuring links to the company’s aims and objectives.
Management authority to make large business decisions and some strategic decisions.
Decisions impact the financial performance, employees, or public image of the operational unit and/or company.
Typically has budget or P&L accountability for a department, broad functional area or geography.
Drives innovation across the business area, encouraging best practice and knowledge sharing.
Experience working in a global role, interacting with sites, functions, and external partners across the globe.
Knowledge and experience of working on E2E Value Streams in areas such as OpEx, Global Supply Chain, etc.
Skills and experience in Strategy Development and Execution.
Demonstrated Continuous Improvement and Problem Solving skills through the use of structured problem solving methodologies.
Excellent interpersonal, influencing, and stakeholder management skills with demonstrated success in collaboration and teamwork.
Excellent communication skills – verbal, written, and presentation.
Functional Management including active talent development, teambuilding, and recognition skills.
Project Management skills, ideally PMP certified with experience executing operations projects/programs, new processes, tools and program and/or portfolio dashboards.
Strong proactive Risk Identification and Mitigation skills.
Knowledge and experience with MPS.
Business and Financial acumen.
Experience working with internal Commercial partners.

Nice To Haves

PMP certified with experience executing operations projects/programs, new processes, tools and program and/or portfolio dashboards.

Responsibilities

Lead the end-to-end flow of products through the value streams, using leading and lagging metrics to drive continually improving performance in Safety, Quality, Service, and Cost.
Develop harmonious working relations with other functions and sites and ensure employees within the team have the necessary information and resources to effectively perform their roles.
Lead the development and validation of methodology to conduct material and component inventory analysis, ensuring optimal levels are maintained.
Lead and leverage cross functional teams to evaluate, develop and manage projects for key business processes.
Review the status of projects and budgets; manage schedules and prepare status reports.
Regularly report on value stream performance, highlighting successes, further areas for improvement, and corrective actions.
Lead the development and execution of a multi-year Strategic Plan to optimize Value Streams and maximize Business results.
Identify bottlenecks, stagnant flow, waste, inefficiencies, and opportunities for improvement within the Value Streams.
Active optimisation of our portfolio including sku rationalisation, geographic analysis, etc as appropriate.
Develop and execute an overall Inventory Strategy that ensures optimised inventory levels are maintained to adequately serve our customers and patients, while optimising Free Cash Flow.
Collaborate with partners in the OU and GO&SC to develop a multi-year plan to drive cost down and margin improvement. Monitor and drive execution and results.
Collaborate with GO&SC partners to input into network strategy and ensure GO&SC and OU strategies maintain alignment.
Leverage the IBP process and collaborate with GO&SC partners to ensure capacity is optimised to ensure adequate capacity is maintained to supply our customers and patients while optimising Free Cash Flow.
Collaborate with GO&SC partners to ensure appropriate business continuity plans are maintained and executed.
Own improving the maturity of each Value Stream to establish a best-in-class position across all relevant metrics.

Benefits

Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)