Valuation Appraisal Coordinator
About The Position
Under the leadership of the Real Estate Valuation Services Operations and Pipeline Manager, this role supports the procurement of valuation services, vendor panel management, maintenance of appropriate recordkeeping for regulatory compliance, and serves as the first point of contact for internal partners and valuation providers by delivering timely support and effective communication across all stakeholders. Provides assistance and/or oversight of REVS Ops team when delegated by manager. The role involves procuring valuation services and managing the end-to-end lifecycle of requests, performing comprehensive property due diligence, serving as the first point of contact for inquiries, maintaining the approved valuation vendor panel, providing second level assistance in escalated matters, assisting with daily schedule coordination and queue load balancing, participating in developing and maintaining operational desktop procedures, providing training on the REVS system of record, assisting with audit processes, coordinating department improvement projects, demonstrating excellent time management and ability to triage competing priorities, adapting to regulatory and program changes, demonstrating compliance with all bank regulations, and following all Bank policies and procedures. The role also involves maintaining a working knowledge of relevant banking regulations and may involve coaching, mentoring, or training others. The position actively learns, demonstrates, and fosters the Columbia Bank corporate culture, takes personal initiative, and embraces Columbia Bank’s values, vision, and purpose. Other duties may be assigned.
Requirements
- High school diploma/GED (required)
- 4-7 years — of relevant experience in a valuation or lending services related position.
- Must have an general knowledge of the appraisal process.
- Possess solid general office/administrative skills and the ability to independently manage multiple tasks.
- Experienced knowledge of the appraisal process and regulations associated with it.
- Knowledge of banking infrastructure (preferably Columbia Bank’s) and the role of the appraisal department.
- Proficient with MS Office: Excel, Word, and Power Point
Nice To Haves
- Knowledge of valuation procurement applications a plus.
- Previous experience mentoring others.
- Advanced interpersonal, written and verbal communication skills
Responsibilities
- Procure valuation services and manage the end-to-end lifecycle of requests.
- Perform comprehensive property due diligence through various research methods to ensure accurate scope and procurement of valuation services.
- Serve as the first point of contact for internal partners and valuation panel members by delivering timely support, resolving inquiries, and facilitating effective communication across stakeholders.
- Maintain the approved valuation vendor panel including on-boarding, vendor profile compliance, panel monitoring and vendor removal.
- Provide second level assistance in escalated matters analyzing concerns and directing issues to senior management as appropriate.
- Assist REVS Ops Manager with coordinating and execution of daily schedule and queue load balancing.
- Participate in developing and maintaining REVS operational desktop procedures.
- Provide external vendors and internal lines of business training or assistance with the REVS system of record.
- Assist REVS Review Manager with audit processes and procedures.
- Participate in developing and maintaining REVS operational desktop procedures.
- Assist REVS leadership in participation or coordination of department improvement projects or issues management.
- Demonstrate excellent time management skills and ability to triage competing priorities during times of high volume.
- Assist and adapt to regulatory and program changes in a positive manner.
- Demonstrates compliance with all bank regulations for assigned job function and applies to job responsibilities. Knowledge may be gained through coursework and/or on-the-job training. Keeps up to date on regulation changes.
- Follows all Bank policies and procedures, compliance regulations, and completes all required annual compliance and/or job-specific training.
- Maintain a working knowledge of the Bank’s written policies and procedures regarding the Financial Institutions Reform, Recovery, and Enforcement Act (FIRREA), the Interagency Appraisal and Evaluation Guidelines, Uniform Standards of Professional Appraisal Practice (USPAP), and other federal banking regulations as applicable.
- May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
- Actively learns, demonstrates, and fosters the Columbia Bank corporate culture in all actions and words.
- Takes personal initiative and is a positive example for others to emulate.
- Embraces Columbia Bank’s values, vision and purpose.
- May perform other duties as assigned.
Benefits
- Comprehensive healthcare coverage (medical, dental, and vision plans)
- 401(k)-retirement savings plan with employer match for qualifying associate contributions
- Employee assistance program
- Life insurance
- Disability insurance
- Tuition assistance
- Mental health resources
- Identity theft protection
- Legal support
- Auto and home insurance
- Pet insurance
- Access to an online discount marketplace
- Paid vacation
- Sick days
- Volunteer days
- Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
