Validation Fulfillment Associate

SectigoScottsdale, AZ
$42,000 - $44,000Onsite

About The Position

The Validation Fulfillment Associate role is an entry level position in the cybersecurity public key infrastructure (PKI) industry. This individual supports and works closely with validation specialists and technical support agents to process certificate installation on hardware tokens and shipping to customers.

Requirements

  • Ability to work with in-house installation and order management tools.
  • Knowledge of Windows and Office products.
  • Computer literacy skills must include the use of e-mail, databases, and word processing applications.
  • Strong communication and organization skills, with attention to detail and must be able to multi-task.
  • Self-motivated with ability to problem solve, manage time well and get things done.
  • Must be comfortable working on a computer.
  • Ability to work independently and part of a team with limited supervision.
  • Excellent verbal and written communication skills.
  • Quick learner, attention to detail and patience for user questions.
  • Knowledge of corporate environment.
  • Must thrive in a mature enterprise environment while applying existing skill sets and training to increase knowledge base.

Nice To Haves

  • Work in an environment adhering to compliance regulatory requirements helpful.
  • Knowledge of SSL PKI products and services is helpful.
  • Possess qualities such as integrity, fair mindedness, and a persuasive, congenial personality.

Responsibilities

  • Install security certificates orders on hardware tokens according to industry and company compliance requirements.
  • Maintain quality assurance over the workflow process.
  • Note inventory levels and alert supervisor to potential issues
  • Resolve customer shipping issues and escalate cases when appropriate.
  • Additional tasks associated with this position may be assigned in response to company initiatives and business needs.
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